Hand & Stone - 12850 HWY 9 N - Alpharetta, GA logo

Spa Manager

Hand & Stone - 12850 HWY 9 N - Alpharetta, GA

Alpharetta, GAFull-time$48–52K/yrPosted 1w agoStill listed 6 days ago

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At a glance

Compensation
$48–52K/yr
Location
Alpharetta, GA
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Hand and Stone seeks an experienced spa manager in Alpharetta, GA to lead daily operations, drive membership and sales, recruit and retain staff, and deliver exceptional customer service while managing administrative tasks and promoting wellness services.

Skills & qualifications

RequiredNice to have

Skills

RecruitingRetentionTeam ManagementCustomer ServiceMembership SalesRetail SalesAdministrative TasksPayrollSchedulingInventory ManagementReportingCoachingMentoringOrganizational PlanningComputer SkillsZenoti SoftwareFlexible ScheduleKPI Understanding

Qualifications

3-5 Years Management/Sales ExperiencePassion for People and SalesProven Record of Sales Success in Membership BusinessExperience With Zenoti Booking SystemAbility to Work Flexible ScheduleKnowledge of Spa Services and Product Lines

Benefits

Medical Insurance
401(k) Match
Paid Time Off

Full job description

Potential to earn $48,000 - $66,000 per year!

ARE YOU AN EXCEPTIONAL SALES-BUSINESS MANAGER WITH A PASSION FOR THE SPA INDUSTRY? Ready to take your Spa Management experience to new levels? TAKE A LOOK AT THIS GREAT OPPORTUNITY!

Hand and Stone is a massage and facial spa franchise in Alpharetta, GA. We are seeking a spa manager to quickly ramp up and run the business in this location. The ideal candidate will have a minimum 3-5 years of management/sales experience, preferably in a membership sales environment and a strong team management spirit.

Job responsibilities include but are not limited to:

  • Recruiting and retaining massage therapists, estheticians, and sales associates

  • Oversee and manage the daily operations of a busy spa with focus on achieving membership & sales targets

  • Deliver exceptional customer service (75% of time spent working face to face with clients)

  • Promote the health and wellness benefits of both massage therapy and facials to drive spa memberships and retail sales

  • Handle administrative tasks including but not limited to payroll, scheduling, inventory and reporting

Desired experience and qualifications:

  • A passion for people and sales

  • Proven record of sales success in a membership-based business

  • Demonstrated ability to balance coaching/mentoring with discipline

  • Strong organizational/planning and computer skills

  • Experience with a booking system like Zenoti software is a plus

  • Ability to work flexible schedule including days/evenings/weekends/holidays

  • Knowledge and understanding of spa services and product lines

  • Ability to understand key performance indicators and implement programs to achieve goals

Benefits

  • Base Salary + generous bonuses

  • Paid vacation & holidays

  • Flexible work schedules and Safe working environment

  • 401K Retirement plan with company matching contributions

  • Health insurance contributions

  • Employee Discounts

  • Complimentary services (monthly)

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