Supervisory Program Analyst

Summary

This senior position is located in the Office of Analytics and Performance Integration (API) within the Office of Integrated Care and Delivery, Veterans Health Administration (VHA).

Duties

Major duties include but are not limited to: Responsible for leading data analysis, data mining, reporting, and program development for clinical quality and patient safety. Responsible for executing projects in support of the API Office. The incumbent will be expected to exercise initiative and to collaborate effectively with complex and competing activities. Designs and implements numerous data reporting systems for retrieving and displaying statistical data from VA databases. Designs and implements complex national studies and analyses and performing analytical and evaluative work related to clinical quality and patient safety. Designs and develops national tools and knowledge products, including surveys, databases, reports, etc. Proactively and independently works with VHA leaders to identify needs and develop information products to meet those needs. This includes, but is not limited to national committees, technical experts, and focus groups working on specific content and projects in the area of clinical quality and patient safety. Independently evaluates information and makes recommendations to API for effective organizational changes, including those related to the collection and analysis of information. Performs organizational analysis for portions of key VA or VHA programs or specific national projects. Produces analytical reports and studies that are made available to a wide variety of constituents, including oversight bodies and external stakeholders. This includes but is not limited to: Office of Management and Budget (OMB), Congressional Representatives, Veterans Service Organizations (VSO), Secretary, Assistant Secretaries, and other Senior VA Central Office staff and Program Officials. Translates data into meaningful management information. Produces information and evaluates/analyzes, on a quantitative or qualitative basis, the effectiveness of programs or operations in meeting established goals and objectives. Ensures the accuracy of information delivered. This includes but is not limited to: technical delivery, program ownership, accountability, and long-range strategic planning. Provides API oversight for the total quality management of information delivered. Helps develop training materials or other tools to assist managers in utilizing data and reports that are produced. Ensures comprehensive documentation regarding all data produced. Monitors end user satisfaction to drive enhancements and increase performance. Responds to user feedback mechanisms. Serves as a API content resource in VHA data systems and analysis of this information as well as the tools and technology for delivery of management information. Performs other related duties as assigned Promotion Potential: This is being announced at the Full Performance Level (FPL) Work Schedule: 8:00am-4:30pm Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This position may be authorized for a virtual appointment, which will be discussed during the interview process. Position Description/PD#: Supervisory Program Analyst/PD660430 Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer. Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Financial Disclosure Report: Not required This is not a bargaining unit position Requirements

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/29/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Specialized and/or Preferred Experience: Applicants must possess specialized experience using VA/VHA corporate data systems (e.g., CDW, VSSC cubes) to design, build, or manage national-level analytical or reporting products. The experience must demonstrate the ability to extract, integrate, analyze, and display complex healthcare data to support VHA clinical quality, patient safety, or performance improvement initiatives. You may qualify based on your experience as described below: Specialized Experience: Experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization. Apply knowledge of administrative laws, policies, regulations, and precedents to support quality assurance and management. Utilize change management, analytical, and evaluative methods to develop and implement quality and process improvements. Interpret and apply VA regulations, policies, procedures, and regulatory requirements to assess compliance and program outcome measurement. Prepare project papers and staff reports, and organize and deliver briefings to managers and other audiences to promote understanding and acceptance of findings and recommendations. Provide operational, administrative, technical, clinical support, addressing complex responsibilities and action planning for recommendation for improvement. Eligible and qualified applicants on a certificate provided to the hiring manager will be rated on the following Competencies for this position: Leadership Planning and Evaluation Project Management Quality Management Communications Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level. How You Will Be Evaluated

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position: Accountability - Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules. Mathematical Reasoning - Solves practical problems by choosing appropriately from a variety of mathematical and statistical techniques. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Critical Thinking - Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Human Resources Management - Plans, distributes, and monitors work assignments; evaluates work performance and provides feedback to others on their performance. Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Other Information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Order of Referral: This job announcement will remain open until 10/29/2026. Applications received up to 11:59pm EST on the date in which 100 applications is reached will received first consideration (initial cutoff). Applications received after 11:59pm EST on the date in which 100 applications are received may not receive consideration unless otherwise requested by management. Additional applications will be reviewed in one-day increments at management request. If you edit your application after submission, your official application date updates to the date of your most recent change. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.