Manager - Retail Choice Programs - 30691

Position Title: Manager - Retail Choice Programs Location: Wyomissing, PA, US, 19610 Manager - Retail Choice Programs Location: Wyomissing, PA, US, 19610 Workplace Environment: Hybrid Company: UGI Energy Services, LLC Requisition Number: 30691 A subsidiary of UGI Corporation, UGI Energy Services supplies and markets natural gas, liquid fuels, renewable natural gas, and electricity to 42,000 customer locations across the Mid-Atlantic and Northeastern US. We are a supplier, marketer, and midstream services provider - one backed by 135 years of natural gas experience, plus our own expanding energy infrastructure. Along with buying and selling energy commodities at the wholesale level, UGIES owns and operates key midstream natural gas assets. We offer comprehensive benefits, some of which are: Paid Vacation time starts with 3 weeks off 9 Paid Holidays Medical plan, prescription, dental, vision, life insurance Paid parental and volunteer time 401(k) matched savings plan Tuition Reimbursement Position Summary Sets the direction for the newly created Choice Program Operations team, identifying opportunities and risks and developing processes that support superior execution. Builds and trains a team of experts who own the company's retail choice programs, from LDC program and tariff requirements through flow order execution, asset assignments, forecasting, and pricing support. Essential Functions Maintain current knowledge of each LDC's retail choice program rules and requirements, tracking changes that affect execution or customer eligibility. Own and build relationships across the team's full book of LDCs, including regular touchpoints with LDC representatives and attending collaboratives. Serve as the escalation point for complex LDC issues, imbalance disputes, invoicing irregularities, and regulatory or tariff changes that affect the team's execution. Own the retail pricing products and curves maintained by the team, keeping them aligned with current LDC delivery rules. Oversee forecasting of customer usage factors and capacity assignments/releases, ensuring pipeline schedulers receive accurate, well-communicated volumes and rates. Set direction for the team's flow order estimation methodology, identifying areas of opportunity or risk and communicating regularly with peer groups. Oversee forecasting of costs associated with asset assignments. Oversee the team responsible for accurate and timely management of flow orders between LDCs and the business. Partner View the full job description on the employer's website. Equal employment opportunity, including veterans and individuals with disabilities. PI287308363 / 11-3013.00 Facilities Managers