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Scheduling Coordinator II

Childrens Hospital of The King's Daughters

Norfolk, VAJobSeen 2 days agoSeen in employer's feed 1 day ago

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At a glance

Compensation
No compensation found
Location
Norfolk, VA
Work Authorization
Not specified

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Job overview

The Scheduling Coordinator II coordinates service area schedules and activities and serves as a patient liaison for scheduling services. The role supports the service area with clerical, secretarial, project management, communication, and billing functions. It reports to the Practice Manager or Supervisor and is performed in a normal office environment.

Skills & qualifications

RequiredNice to have

Skills

Public RelationsOral CommunicationWritten CommunicationSchedule CoordinationScheduling SoftwareAlphabetical and Numeric FilingComputer SkillsMedical Terminology

Qualifications

High School Diploma or GED

Full job description

  • Mon - Fri 0800-1630

  • GENERAL SUMMARY

  • The Scheduling Coordinator II is responsible for coordinating overall service area schedules and activities. Serves as a patient liaison for scheduling of services. Reports to the Practice Manager/Supervisor.

  • ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Serves as a patient liaison for scheduling of services.

  • Responsible for accurate data collection, documentation, and data retrieval.

  • Provides clerical, secretarial and project management functions for the service area.

  • Interfaces and communicates with multiple departments.

  • Performs billing procedures including verifying patient insurance, following up on referrals, checking authorizations, collecting co-payments, and verifying guarantor and proper collection steps.

  • Performs other duties as assigned.

  • LICENSES AND/OR CERTIFICATIONS

  • None required.

  • MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

  • High school graduate or GED.

  • Ability to relate well with the public.

  • Ability to effectively gather and exchange information in both oral and written communications with proper grammar, spelling and punctuation.

  • Ability to coordinate multiple schedules based on individual preferences and guidelines.

  • Ability to utilize scheduling software and maintain updated schedules.

  • Ability to sort and file materials correctly by alphabetical or numeric systems.

  • Computer skills required and knowledge of medical terminology preferred.

  • WORKING CONDITIONS

  • Normal office environment with little exposure to excessive noise, dust, temperature and the like.

  • PHYSICAL REQUIREMENTS

  • Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20A%20Jobs.pdf )

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