Deskside Support Technician - Longmont, CO

Standard Job Description

Deskside Support Technician - Longmont, CO

Lockheed Martin's ITxn SiteOps team is hiring a Multi Functional Info Systems Analyst to support our site at Longmont CO.

What You Will Be Doing:

In this role, you will perform a variety of activities in information systems design, development, and analysis encompassing one or more of the following areas of technical expertise: programming, computer application analysis, software development, systems integration, and related disciplines.

Further Information About This Opportunity:

This role is fully onsite in Longmont, CO and supports other local sites. It follows a 9x80 shedcule and will include some off-shift hours, weekends, and occasional travel. The position also supports a 24 X 7 weekly on-call rotation schedule. An active Secret clearance is required due to program requirements.

Basic Qualifications

• Significant Desktop support experience with Windows OS (Windows 10, 11).

• Proficiency with Microsoft Office suites

• Experience operating and maintaining HW/SW configurations

• Knowledge of Cloud Computing

• Experience supporting IT equipment to include:

• Desktop PCs, Workstations and Laptops, Apple systems.

• Printers and other peripherals.

• Networking devices and other infrastructure components (to include Wireless technologies).

• Stationary communications devices, such as desktop and conferencing phones, Mobile personal wireless devices, such as iPhone, iPad, Tablets/Lite-weight, Laptops.

• Other electronic devices as required.

• Ability to work a flexible work schedule as needed and support 24/7 on call schedule.

• Active secret clearance required to start

Desired Skills

• Familiarity with Lockheed Martin policies and procedures.

• Knowledge of LM Space Systems Company

• Outstanding customer service skills and commitment to customer service.

• Significant experience interfacing with customers, IT management, and vendors; effectively representing the IT support organization.

• Excellent and effective teaming skills.

• Excellent written and verbal communication skills.

• Experience researching and supporting new and emerging technologies.

• Experience in IT customer service environment using Service Central ITSM, in support of Windows desktop and high- end engineering tools.

• Working knowledge of server architecture and administration.

• Networking devices and other infrastructure components (to include Wireless technologies).

• Audio/visual systems, such as projectors and teleconferencing equipment, and conference room support.

Pay Information

Full-Time Salary Range: $79300.00 - $147300.00

At Lockheed Martin, we know mission success starts with taking care of our people. Our Total Rewards program is designed to attract top talent, support your well-being, and help you grow—both professionally and personally.

The salary range for this position is as listed on the requisition. Please note that the salary information listed is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market(work location) and business considerations when extending an offer.

Benefits offered: Medical, Dental, Vision, Flexible work arrangements and schedules (e.g., 4x10), 401(k) match, Paid time off, Holidays, Parental Leave, EAP, Flexible Spending Accounts, Education Assistance, Life Insurance, Short-Term Disability, and Long-Term Disability.

• Annual short-term and/or long-term incentive compensation programs may be offered depending on the position. Payments under these annual programs are not guaranteed and can vary from year to year and are tied to a range of performance metrics.

• For (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.

Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.