Health Homes Support Specialist

Health Homes Support Specialist

Job Locations US-NY-Syracuse

Job ID

2026-15683

Category

Human Services

Compensation Min

USD $26.50/Yr.

Compensation Max

USD $26.50/Yr.

Type

Regular Full-Time

Overview

The Salvation Army is seeking a Full-time Health Homes Support Specialist!

Our Full-time opportunities include:

• Generous time off every year including 14 paid holidays, up to 3 personal days, vacation time, and sick time

• Employer funded Pension Plan (company contributions begin after 1 year of continuous employment)

• Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles

• Company Paid Basic Term Life Insurance for Employee

• Long Term Disability Insurance

• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC, and Voluntary Term Life

• Flexible Spending Account

• Eligibility for Federal Student Loan Forgiveness Program

• Tax Deferred Annuity (403B)

• Christmas Bonus

SCOPE AND PURPOSE OF POSITION:

This position works within the Health Home Care Management Program to support program leadership and field-based care managers. The role provides care managers with support for non-billable case activities and performs multiple administrative and operational tasks to help achieve program objectives. The position also assists the Director and/or Assistant Director with program reporting, data collection, tracking, and other activities necessary to monitor program performance and outcomes.

SUPERVISORY RESPONSIBILITIES:

Does this job have supervisory responsibilities? No

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Completing non-billable case management support activities, including sending discharge paperwork, coordinating and sending meeting invitations, and retrieving appropriate documentation from electronic databases.

• Providing administrative support to field-based care managers, including reviewing, scanning, and uploading documents into the appropriate electronic health records and databases.

• Supporting program leadership with tracking staff training attendance, maintaining training records, and ensuring required documentation is completed and organized.

• Supporting the Director with compliance activities, including tracking required documentation, monitoring completion, and assisting with follow-up as needed.

• Performing additional administrative and program support tasks as needed to assist leadership and care management staff in meeting program requirements and objectives.

• Assisting with onboarding activities for new staff and supporting onboarding needs related to new program locations.

• Assisting with program data collection, analysis, tracking, and reporting to support program performance and objectives

Other Duties: Please note this job description is not designed to cover or contain a comprehensive

listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice due to

business needs.

Qualifications

• Bachelor’s Degree and 3-5 years in social services program. Case management/health home experience preferred.

• Ability to work in multiple electronic health records efficiently.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.