Credit & Collections Specialist

Description We are looking for a Credit & Collections Specialist to support accounts receivable performance for a wholesale distribution organization in Houston, Texas. This contract opportunity is ideal for a detail-oriented candidate who can balance credit evaluation, collections activity, and customer account resolution while maintaining strong internal and external relationships. The person in this role will manage a high-volume portfolio, help reduce aging balances, and make informed credit decisions that support both risk management and customer service.

Responsibilities:

• Manage a sizable portfolio of customer accounts by following up on past-due balances and driving timely payment resolution.

• Investigate billing questions, payment discrepancies, and disputed charges, then coordinate with customers and internal teams to bring accounts into balance.

• Review new and existing customer accounts to assess creditworthiness, establish appropriate terms, and recommend credit limits based on available financial and trade information.

• Maintain accurate documentation related to account status, collection activity, risk exposure, and incomplete credit files.

• Partner with branch personnel and sales teams to address account concerns, support customer relationships, and encourage payment within agreed terms.

• Monitor orders placed on credit hold and take timely action to release eligible transactions while communicating clearly on delinquent account status.

• Apply company credit policies and established guidelines when evaluating exposure, reviewing applications, and managing higher-risk or more complex accounts.

• Contact customers regarding overdue invoices and negotiate practical next steps to secure payment and reduce receivable aging. Requirements • 5 to 7 years of experience in credit, collections, or commercial accounts receivable functions.

• Background in commercial credit analysis and collections within a business-to-business environment.

• Ability to evaluate credit applications, interpret trade references, and make sound account risk decisions.

• Experience reconciling customer accounts and resolving invoice disputes with accuracy and professionalism.

• Strong working knowledge of credit and collections processes, including order release and delinquency management.

• Proficiency with Prophet 21 is preferred.

• Associate degree or technical certification may be helpful, depending on business needs.

• Effective communication skills and the ability to collaborate with sales, branch teams, and customers.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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