TDI - Property amp; Casualty - Program Specialist III

Please paste the following URL into a browser to view the entire job posting on the CAPPS Careers page.https://erphcmprd.cpa.texas.gov/psp/candidateportal/EMPLOYEE/HRMS/c/HRS\_HRAM\_FL.HRS\_CG\_SEARCH\_FL.GBL?Page=HRS\_APP\_JBPST\_FLandAction=UandFOCUS=ApplicantandSiteId=1andJobOpeningId=106020andPostingSeq=1Agency InformationDo you have a passion for public state service and enjoy making a difference? The Texas Department of Insurance (TDI) is hiring! We regulate the insurance industry, administer the Texas workers' compensation system, perform the duties of the State Fire Marshal's Office, and educate and protect consumers. Apply now if you're looking for a rewarding career in public service. The Texas Department of Insurance is in the Capitol Complex, in the Barbara Jordan Building at 1601 Congress Avenue in Austin, near the Texas Capitol.Benefits of working at TDI:Flexible work schedules.Work-life-balance.96 hours of accrued vacation a year.96 hours of accrued sick leave a year.20+ holidays every year.Career advancement opportunities.Free parking. 401(k) and 457 Programs. State of Texas retirement plan with a lifetime annuity through the Employee Retirement System of Texas (ERS).Free comprehensive medical insurance for full-time employees and 50% off premium costs for dependents. Optional benefits like dental, vision, life insurance, and many more.Qualified employer for the Federal Public Service Loan Forgiveness Program. Some benefits for part-time employees are earned proportionately to the hours worked. Before you apply:TDI does not sponsor or assume sponsorship of an employment visa.Learn about our selection process, our military employment preference, licensing, and credential requirements. Job DescriptionProgram Specialist III Performs an array of complex (journey-level) technical, training, research, planning, policy, program assessment, and administrative activities for the Operations and Planning Office of the Property and Casualty Division. Work involves planning, developing, and implementing an agency program and providing consultative services and technical assistance to program staff, governmental agencies, community organizations, or the general public. May train others. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Assignments may vary day to day.Essential Job DutiesThis position:Serves as administrator for key applications and databases, including serving on related workgroups and producing special data sets.Develops comprehensive reports using advanced Excel functions to present datasets.Develops, maintains, modifies, and edits program procedures and documents to ensure consistency and accuracy across program processes.Performs complex program specialist work that involves establishing, documenting, and communicating program goals and objectives, program guidelines, procedures, policies, rules, and regulations.Provides complex administrative and technical assistance.Responds to phone and email inquiries from the insurance industry and public. Assists with office functions, such as administering the TexasSure Vehicle Insurance Verification program, participating in the activities of the Filings Intake Team, and researching, responding to, and processing open record requests. Performs other duties as assigned. Minimum QualificationsThis position requires: Graduation from an accredited four-year college or university. Three years of experience in a field related to the assignment. Regular work attendance Monday to Friday, 8:00 a.m. to 5:00 p.m. Travel may be required for up to 5% of the time. If travel is 10% or more, you must maintain a state of Texas Driver's License.Note | Education and experience relevant to position requirements may be substituted for one another on a year-for-year basis. Additional job details: The interview will include a writing test.Preferred QualificationsPreferences for this position include: Experience using Microsoft Excel fo data analysis and reporting.Experience in process improvement.Experience with organizing, coordinating, or leading special assignments or program activities. Knowledge/Skills/AbilitiesThis position requires demonstrated knowledge of:State laws, rules, procedures, and regulations relevant to job requirements.Business or program terminology, spelling, punctuation, grammar, typing formats, and word processing techniques, software, and procedures.Research and data analysis methodologies.Accepted business practices and procedures of applicable rules, regulations, and policies, and of related legislative and legal practices and procedures.This position requires demonstrated skill in:Problem solving and critical thinking.Using Microsoft Office software applications, including Word, Excel, Outlook, and SharePoint.Using personal computers sufficient to enter and extract data from related systems and programs such as Centralized Accounting Payroll and Personnel (CAPPS) and other systems required to perform the job.Developing goals and objectives. Attention to detail, decision making, and planning. This position requires the demonstrated ability to:Communicate and work effectively with a wide range of people with varied skills, knowledge, and backgrounds.Maintain the confidentiality of sensitive information.Analyze and solve work-related problems and work independently on a variety of administrative work and technical assignments.Manage and coordinate multiple tasks and priorities to meet necessary deadlines.Experience using Microsoft Excel for data analysis and reporting.Experience in process improvement. Experience with organizing, coordinating, or leading special assignments or program activities. Military/Veteran InformationMilitary Employment PreferenceGet help translating your military work experience and training courses into civilian job terms, qualifications/requirements, and skill sets. Redact personal or sensitive information from all attach