Desktop and IT Support Technician
Leavenworth, KSJobSeen 1w agoSeen in employer's feed 1w ago
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
nFocus Solutions seeks a Desktop and IT Support Technician to maintain IT assets for a large organization at Fort Leavenworth. The role works onsite with a team, reports to an Army customer and local Program Manager, and supports military and civilian users on a Government network. It includes desktop infrastructure maintenance, teleconference support, policy compliance monitoring, troubleshooting, and status reporting.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Role Summary
We’re seeking a Desktop and IT support technician to work on site as part of a team to maintain IT assets for a large organization on Fort Leavenworth. This role will be responsible for performing this effort on site reporting directly to Army customer and local Program Manager.
Responsibilities
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Maintain desktop IT software, hardware, peripherals and infrastructure for large military and civilian organization on Government network
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Operate, support, and maintain phone and video teleconference equipment
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Monitor systems to ensure compliance with Army policies and procedures
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Assist users in troubleshooting various hardware and software issues.
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Prepare weekly and monthly planning and status reports
Required Experience
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One (1) year of IT infrastructure operation and maintenance
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One (1) year of desktop administration managing images, security patches, backup/recovery, account access, software installation and troubleshooting
Preferred Experience
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Experience operating and support video teleconferencing equipment
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Experience managing IT desktop equipment on Army networks with direct interface with the Network Enterprise Center (NEC).
Education / Certifications
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Secret Clearance
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REQUIRED: Information Assurance Technical Level II per DoD 8570.01-M. The applicable Computing Environment (CE) or Operating System (OS) is required (Windows 7/10 or higher)
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Security+ Certification
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Preferred: Bachelor’s Degree in a technical or IT discipline (or equivalent experience)
Other Qualifications
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Must be US Citizen
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Possess clear and precise oral and written communication skills
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Ability to work independently and as part of a team
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Able to meet requirements to work on a military installation, including having a valid state driver's license and automobile insurance
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Be self-motivated with the ability to establish priorities and effectively manage time to complete multiple tasks within specified timeframes
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Demonstrate high standards of quality and accuracy
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Be in attendance and punctual as scheduled
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Be completely functional in MS Word, Excel, and PowerPoint
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Candidate must be able to travel as required
Perks & Benefits
We offer a competitive benefits and compensation package including paid time off, paid holidays, medical, dental, vision, long-term disability, voluntary life insurance, legal benefits, identity theft protection, health savings account, education reimbursement, learning and development reimbursement, company-paid basic life insurance, company-paid short-term disability, and a 401(k) plan with a company match.
About nFocus Solutions
nFocus Solutions is dedicated to the development of innovative technologies and intelligent business solutions for the public sector. We are a leading provider of applications, services, and technologies that nonprofit organizations, communities, first responders and government agencies rely on to deliver services to the public at large. Our high-quality data management and analysis software enable our clients to achieve clear, well-defined results that change the world.
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How this job compares
Set against the 689 open Desktop Support jobs on Olive Jobs, counted October 31, 2026.
- Pay
- This postingNot listed
- US median$64–84K/yr140 salary ranges
- US median$25–30/hr268 hourly ranges
- Openings
- Olive Jobs lists 10 open Desktop Support jobs in Kansas and 689 across the US. 1% of them nationwide are listed as remote or flexible.
- Hiring the most across the US
- TEKsystems97 open
- Robert Half Technology55 open
- Insight Global31 open
- Experience
- This posting asks for at least 1 year of experience — less than three in four Desktop Support postings that state a minimum ask for (median 3 years, across 466 postings).
- Education
- 25 of the 689 open Desktop Support jobs (4%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 31, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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