Service Manager

RDO Equipment

Missoula, MTFull-time$70–90K/yrSeen 1 day agoSeen in employer's feed 1 day ago

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At a glance

Compensation

$70–90K/yr

Location

Missoula, MT

Schedule

Full-time

Work Authorization

Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The Service Manager at RDO Equipment Co. leads and develops Service Technicians, manages work orders, schedules, and workflows, and works with customers to deliver timely service. The role combines team leadership, operational coordination, and customer relationships. Industry familiarity is a plus but is not required; the employer supports learning. The position is based at the Missoula location.

Skills & qualifications

RequiredNice to have

Skills

LeadershipCustomer ServiceComputer SkillsCommunicationAdaptability

Qualifications

High School Diploma or GEDValid U.S. Work Authorization

Full job description

Experience Required

None

Minimum Education Required

High School Diploma/G.E.D.

Compensation

$ / yearly

Hours Per Week

Number Of Positions

Job Description

Description

Step into a leadership role where your impact is seen every day. As a Service Manager at RDO Equipment Co., you'll lead and develop a team of Service Technicians, manage schedules and workflows, and partner closely with customers to deliver timely, highquality service solutions. This position is ideal for someone who enjoys balancing people leadership with operational excellence and customer relationships. If you're ready to grow your career with an organization built on strong values, teamwork, and longterm success, join the RDO team today!

What's In It For You:

$70000 - $90000 / year

24% bonus potential

Competitive compensation to reflect your experience, leadership, and industry expertise.

A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page.

A company that lives by its core values: they're not just words on a wall - they're how we work, grow, and lead. Click here to learn more.

Why RDO?

When you join RDO Equipment Co., you'll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world's leading equipment and technology manufacturers, but we're a people business first. RDO has grown from humble roots, guided by a family's values, and shaped by the strengths, voices and entrepreneurism of our team members.

Join RDO Equipment Co. in Missoula, where you'll enter a team of people passionate about heavy construction machinery, parts and service. As one of our Mountain Construction stores, the Missoula team supplies and services machinery from manufacturers like John Deere and Wirtgen. In the Midwest, this machinery is vital to progress within industries like mining, construction and oil and gas. Join our team and make an impact on the Missoula community and beyond.

What You Will Do:

Managing Work Orders: staying on top of work orders is key. This means opening and closing orders, keeping track of progress, and making sure everything runs smoothly with internal systems.

Scheduling and Workflow Management: it's all about assigning the right techs to the right jobs at the right time. You'll be juggling schedules, managing workflows, and making sure everyone knows where they need to be.

Communication: whether you're connecting with the team or keeping customers in the loop, your main priority is to keep everything running smoothly and ensure everyone is aligned.

Team Management and Development: leading a team of techs means motivating them, supporting their growth, and handling any issues that come up. It's all about building a strong, talented crew.

Customer Service and Relationship Building: happy customers are the best customers. You'll be making sure they're satisfied, building strong relationships, and delivering a world class experience every time.

For a complete list of duties and responsibilities, view the full job description here.

What You Will Need:

Leadership Abilities: ready to step into a leadership role with a desire to learn and grow.

Customer Service Skills: you're passionate about delivering top-notch customer experiences.

Tech-Savvy: you're confident using computers and quick to learn new systems.

Experience: familiarity with our industry is a plus, but not required-we'll support your learning.

Communication: you express yourself clearly, both in writing and in conversation.

Pace: you thrive in a fast-moving environment where priorities can shift, and no two days are the same.

Valid work authorization: candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love It Here:

Diverse customer base: sell and support agriculture, construction, lawn & land and construction technology equipment.

Newer facility: complete with two wash bays, a large shop (with overhead cranes), a big yard and an updated showroom.

Connection to the cutting edge: dedicated service shop for construction technology.

A dynamic environment: where no two days are the same.

A supportive team: that's as invested in your success as their own as well as opportunities to build on camaraderie throughout the year.

Opportunities to: grow, learn, and lead in the industry.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

As an EOE/AA employer, RDO Equipment Co. will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.