Technical Project Manager

Description

We are looking for a Technical Project Manager to lead the planning, execution, and delivery of large-scale technology initiatives supporting the client’s global Parks & Resorts, Cruise Line, Vacation Club, and related guest-facing digital platforms. This role is responsible for driving complex technical programs across multiple teams, ensuring successful delivery of enterprise-class solutions that enhance the guest experience.

Key Responsibilities:

• Lead technical projects and programs through the full project lifecycle, ensuring successful delivery on schedule and within budget.

• Coordinate cross-functional teams including Software Engineering, Product Management, Architecture, QA, Infrastructure, and business stakeholders.

• Establish and optimize Agile delivery processes, ceremonies, and governance models across multiple project teams.

• Develop and manage comprehensive program plans consisting of multiple parallel projects and workstreams.

• Monitor project dependencies, identify risks, and implement mitigation strategies to achieve program goals.

• Create executive-level project reporting, communications, dashboards, and governance structures.

• Drive continuous improvement initiatives that enhance team efficiency, collaboration, and delivery outcomes.

• Manage hardware and software procurement activities related to assigned projects.

• Establish fiscal controls, monitor program expenditures, track ROI, and manage project budgets.

• Facilitate collaboration between technical and business teams while aligning delivery efforts to organizational priorities.

• Provide mentoring and guidance on project management methodologies, Agile best practices, and delivery excellence.

Requirements

Core Qualifications:

• Bachelor's degree or equivalent combination of education and professional experience.

• 5+ years of technical project management and/or program management experience leading enterprise technology initiatives.

• Proven experience managing cross-functional technical teams delivering complex software solutions.

• Strong understanding of: Cloud technologies and platforms, APIs and service-oriented architectures, Database technologies, Software Development Lifecycle (SDLC), Product development and engineering practices, and Technical platform dependencies and integrations.

• Deep knowledge of Agile methodologies including Scrum, Kanban, Lean, and Waterfall delivery frameworks.

• Experience blending multiple project delivery methodologies to support business and technical needs.

• Understanding of DevOps practices including CI/CD pipelines, testing strategies, and modern software delivery approaches.

• Exceptional stakeholder management, communication, negotiation, and relationship-building skills.

• Experience managing large-scale project and program budgets.

• Strong ability to understand architectural concepts and communicate effectively with technical teams.

• Proven experience leading governance processes, risk management, dependency mapping, and executive reporting.

• Experience coaching and mentoring teams on project management best practices.

Preferred Qualifications:

• Experience supporting large-scale global software development programs.

• Agile certifications.

• Experience working within highly complex enterprise environments.

• Experience delivering guest-facing digital platforms, e-commerce solutions, mobile applications, or customer experience technologies.

• Familiarity with large-scale hospitality, travel, entertainment, or consumer-facing organizations.

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