Building Management Specialist (Property Manager)

Summary

As a senior Building Management Specialist (Property Manager), you will interact extensively with building tenants to assess their facility and facility-related needs. Location of position: Public Buildings Service (PBS), Office of Facilities Management (PM). The Office of Facilities Management (PM) is responsible for the construction, alteration and maintenance of federal buildings. We are currently filling 14 vacancies, but additional vacancies may be filled as needed.

Duties

Directs, performs and coordinates the following program activities: manages building operations, maintenance, repair, alteration, historic preservation, safety, environmental and security in owned and leased buildings assigned. Promotes and monitors efficient occupant space utilization, energy and water conservation, sustainability and environmental hazards programs, and fire and security protection. Develops and promotes positive working relationships with customer agencies and client personnel and maintains continuous liaison with building tenants and top management officials of customer agencies and tenants at facilities managed. Participates and engages in planning and developing operating budgets and all related procedures and activities for assigned facilities. Manages the contracting and leasing administration process as needed on behalf of tenant agencies. May administer various types of contracts and leases. Serves as the Contracting Officer's Technical Representative (COTR). Requirements

If selected, you must meet the following conditions: Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Serve a one year probationary period, if required. Undergo and pass a background investigation (Tier 2 investigation level). Have a valid driver's license Qualifications

To evaluate your qualifications, your resume must clearly demonstrate how you meet the specialized experience described below. Your resume must not exceed two pages. To ensure your qualifications can be fully evaluated, we recommend including the following information: Name, address, telephone number, email address; Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade); Relevant work experience—should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how you meet the required qualifications in the job announcement. Education, certifications or licensures—If the job announcement requires any education, certifications or licensures, make sure to include the required information and any required documents like transcripts. Your resume should contain enough information to make a valid determination that you fully meet experience requirements for each grade level you are applying to. If you do not provide enough information for us to determine your qualifications, you may be rated ineligible. If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume. The GS-13 salary range starts at $106,437 per year. Salary depends on the duty location and associated locality pay. To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service. Specialized experience is experience managing a multi-level commercial office building (or equivalent non-housing high rise building) consisting of complex building mechanical systems (e.g., building automated systems, centralized HVAC, alarm systems, elevators, etc.). This experience includes: Monitoring occupant space utilization, energy and water conservation, sustainability and environmental hazards programs; Directing and coordinating alteration and renovation projects; Maintaining customer satisfaction programs including feedback mechanisms used to evaluate the effectiveness of services provided; Managing or monitoring real property budgetary and financial data; and, Contract administration and oversight (i.e., janitorial, mechanical, elevator contracts).

How You Will Be Evaluated

A panel of Subject Matter Experts (SMEs) will review the application of qualified candidates and assign a score for each of the five required Knowledge, Skills, and Abilities (KSAs) based on the experience documented in the resume and narrative responses. Knowledge of a wide range of building management principles, concepts, and practices as well as a thorough understanding of building tenants and client agencies' needs, requirements, and customer satisfaction drivers to operate, maintain, and manage real property assets in a manner that provides quality building services at a reasonable cost and satisfies building tenants and customer agencies. Knowledge of building operations and maintenance, major systems and equipment such as HVAC, controls, mechanical, electrical, plumbing, roofing, structural, elevators, and renewable energy systems and how they contribute to whole building energy and water use. Skills in interpersonal relations and in written and oral communications required to explain, evaluate and negotiate client and technical operating requirements, coordinate work efforts and negotiate resolutions to problems and present information. Knowledge of customer relations and conflict resolution sufficient to develop and maintain a high level of customer satisfaction in the building(s) managed. Knowledge of business policies, processes and initiatives related to Property Management programs including: data management and associated performance measures; customer relationship management; budget formulation; use of Building Automation Systems (BAS), Computer-Aided Design (CAD)/Computer-Integrated Facility Management (CIFM), Building Information Modeling (BIM), advanced metering, Computerized Maintenance Management System (CMMS) and other data and technology tools used to effectively manage properties and trends in the facility management technology. Knowledge of policies, regulations, Desk Guides, and applicable statutes with regard to property management and safety issues required to plan and manage the operation of buildings including lease administration processes; knowledge necessary to develop requirements, prepare contracts or support information, evaluate offers and award small purchase contracts within delegated authorities. Demonstration of these KSAs must be supported by your application. Applicants should also make note of each KSA, as you will be asked to address them later in the application process. Consideration will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). You should list any relevant performance appraisals and incentive awards in your resume so that information will be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. If you are eligible under the Interagency Career Transition Assistance Plan (ICTAP) or GSA's Career Transition Assistance Plan (CTAP), your resume must clearly demonstrate experience in at least 3 of the 5 required Knowledge, Skills, and Abilities (KSAs) to receive priority consideration. You may preview questions for this vacancy. Benefits

You will have access to many benefits including: Health insurance (choose from a wide range of plans) Life insurance coverage with several options Sick leave and vacation time, including 11 paid holidays per year Thrift Savings Plan (similar to a 401(k) plan) Transit and child care subsidies Flexible spending accounts Long-term care insurance Training and development Other Information

Candidates will not be hired based on their race, sex, color, religion, or national origin. Applicants are encouraged to make their resume searchable in their USAJOBS.gov profile. This will allow Federal hiring specialists and hiring managers across agencies to find their resume as part of agency recruitment campaigns or staffing searches. If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage. Relocation-related expenses are not approved and will be your responsibility. 14 Total positions will be filled 5 positions will be filled in Washington, DC. 5 positions will be filled, one at each of the following locations: Anchorage, AK New York, NY Lakewood, CO Houston, TX Las Vegas, NV 4 positions will be filled in the following locations: 1 position may be filled in Buffalo, NY or Rochester, NY 1 position may be filled in Rapid City, SD or Sioux Falls, SD 1 position may be filled in Portland, OR or Eugene, OR 1 position may be filled in Martinsburg, WV or Clarksburg, WV or Charleston, WV Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.