IT Supervisor-Hotel
Houston, TXJobSeen 1w agoSeen in employer's feed 2 days ago
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At a glance
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Job overview
The IT Supervisor supports the hotel’s day-to-day technology needs, keeping systems, hardware, networks, and technology operations reliable, secure, and efficient. The role provides hands-on support to hotel team members, maintains operational technology, and coordinates with vendors and corporate IT resources. It works with hotel leadership and departments to prioritize issues by business and guest impact. Hospitality technology experience is highly preferred; Hilton experience or platform familiarity is a plus.
Skills & qualifications
Skills
Qualifications
Full job description
Description
A New Team. A New Vision. Endless Opportunities. Join The Blossom Today.
The IT Supervisor is responsible for supporting the day-to-day technology needs of the hotel, ensuring systems, hardware, networks, and technology-related operations remain reliable, secure, and efficient.
This hands-on role provides technical support to hotel team members, troubleshoots hardware and software issues, assists with network and connectivity concerns, maintains computers and technology equipment, and coordinates with vendors and corporate IT resources when additional support is required.
The IT Supervisor will support key hotel technology systems, which may include Property Management Systems (PMS), Point of Sale (POS), guest Wi-Fi, telephone systems, workstations, printers, mobile devices, audiovisual equipment, and other operational technology . The position will also assist with system access, user accounts, equipment inventory, technology installations, upgrades, and cybersecurity best practices.
Working closely with hotel leadership and all operational departments, the IT Supervisor will prioritize technology issues based on business and guest impact and ensure problems are addressed promptly and professionally.
The ideal candidate has previous IT support, systems, networking, or hospitality technology experience with strong troubleshooting and problem-solving abilities. Experience supporting technology within a hotel or hospitality environment is highly preferred , and previous Hilton experience or familiarity with Hilton technology platforms and standards is a plus .
Strong communication, organization, attention to detail, and the ability to explain technical solutions to non-technical users are essential. The successful candidate should also understand the importance of protecting confidential guest, team member, and business information.
Schedule flexibility and occasional after-hours, weekend, or emergency support may be required based on hotel operational needs.
Connect the hotel. Support the team. Power exceptional hospitality.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
How this job compares
Set against the 2,795 open IT Support jobs on Olive Jobs, counted October 27, 2026.
- Pay
- This postingNot listed
- Texas median$68–99K/yr36 salary ranges
- Texas median$27–38/hr53 hourly ranges
- Openings
- Olive Jobs lists 199 open IT Support jobs in Texas and 2,795 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in Texas
- UNIVERSITY OF TEXAS AT AUSTIN33 open
- Amazon22 open
- CGS Federal7 open
- Experience
- IT Support postings that state a minimum ask for 2 years of experience at the median; the middle half ask for 1 to 4 years (1,971 postings).
- Education
- 527 of the 2,795 open IT Support jobs (19%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 27, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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