Case Manager

Health WorkForce New York, in collaboration with Central New York Area Health Education Center (CNYAHEC), is seeking an Institute for Career Advancement in Medicine (ICAM) Case Manager to implement the HELP Program (Health Education Lifeskill Program) by providing individualized, participant-centered support to help healthcare students successfully enter, persist in, and complete healthcare education and training programs. This role focuses on identifying and addressing non-academic barriers, supporting career pathway development, and connecting participants to the resources, services, and relationships needed to achieve long-term success in the healthcare workforce. The ICAM Case Manager will serve as a consistent point of contact and trusted support for participants. This role works closely with Program Managers, regional partners, and community organizations to promote engagement, retention, and completion within Onondaga, Oswego, Cortland, Cayuga, and Madison counties. Ideal candidates will possess demonstrated cultural humility and experience navigating region-specific barriers, an awareness of local resources, and strong skills in motivational interviewing, complemented by a firm understanding of trauma-informed care. This position will be a hybrid job with work from home and office time. Go to https://hwny.org/careers/ for full details and to apply.