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Senior Solution Engineer Nonprofits

salesforce.com, inc.

NEW YORK, NYJobSeen 5 days agoSeen in employer's feed 5 days ago

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At a glance

Compensation
No compensation found
Location
NEW YORK, NY
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Bachelor's degree

Job overview

Salesforce is building an enterprise focused on delivering its CRM and platform solutions to nonprofit organizations. The Senior Solution Engineer helps mission-driven organizations connect their goals to Salesforce solutions through discovery, technical demonstrations, and presentations. The role also designs platform solutions, responds to RFPs, and collaborates with sales, product, and engineering teams. Domestic travel may reach 20%.

Skills & qualifications

RequiredNice to have

Skills

Nonprofit AffinityDiscussion LeadershipTechnical Value ArticulationProblem SolvingLeadershipPresentationCollaborationVerbal CommunicationWritten CommunicationInterpersonal CommunicationTime ManagementPrioritizationCRMAIAnalyticsBusiness IntelligenceDigital MarketingCommunity EngagementAI AwarenessAI UsageNonprofit ManagementNonprofit OperationsSalesforce TechnologySoftware Demo Delivery

Qualifications

Bachelor's in CS or Related3+ Years Professional ExperienceFast-Paced Agile Environment ExperienceNonprofit Sector or Software Industry ExperienceSales ExperienceSalesforce Administrator ExperienceSalesforce Administrator 201Nonprofit Cloud Consultant Certification

Full job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.About Salesforce for NonprofitsWe're building an enterprise dedicated to delivering Salesforce's CRM and platform solutions to the nonprofit market. We're seeking candidates with intellectual curiosity and the ability to explain complex technology simply - helping mission-driven organizations achieve more through technology.Required Experience * B.S. in Computer Science, Software Engineering, MIS, or related field * 3+ years of professional work experience, preferably in the nonprofit sector or software industry * Experience working in a fast-paced, agile company environment * Previous sales experience preferred * Previous Salesforce Administrator experience preferredA Typical Day in the Life of a Salesforce SE * Discover and analyze customer goals, mapping them to the Salesforce solution portfolio * Earn the "technical win" through compelling demos and presentations * Respond to RFPs/RFIs/RFQs * Research and develop technical Points of View aligned with industry knowledge * Design innovative solutions on the Salesforce platform * Present customized, story-driven demos tied to business value using AI tooling * Build and maintain relationships with the sales team and account contacts * Feed customer requirements back to product and engineering teams * Participate in ongoing training and certifications * Travel domestically up to 20%Vital Skills * Affinity for nonprofit and mission-driven organizations * Ability to lead discussions with organizational leaders and individual contributors alike * Comfort articulating technical value through discovery and demos * Strong team-based problem solving, leadership, presentation, and collaboration skills * Strong verbal, written, and interpersonal communication * Effective time management and prioritization in a dynamic sales environment * Technical expertise in CRM, AI, Analytics, BI, Digital Marketing, or Community Engagement * AI awareness and usage for improving business processesDesired Skills * Background in nonprofit management/operations and/or Salesforce technology * Ability to create and deliver customer-facing software demos * Salesforce Administrator (201) and Nonprofit Cloud Consultant certificationsUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Plea

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