Recruiting Support Specialist

Title: Recruiting Support Specialist

Location: Midtown

Org Unit: Onboarding

Work Days:

Weekly Hours: 35.00

Exemption Status: Non-Exempt

Salary Range: $34.73 - $38.68

*As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices

Position Summary

The Recruiting Support Specialist provides administrative and operational support throughout the recruitment lifecycle, ensuring a seamless and positive experience for candidates, hiring managers, and new employees. This role coordinates recruiting activities, pre-boarding, onboarding, and new hire processing while maintaining compliance with institutional policies and employment regulations. The position plays a key role in delivering exceptional customer service and supporting an efficient, high-quality hiring process for non-academic staff employees.

Job Responsibilities

• Coordinate recruitment activities, including interview scheduling, candidate communications, reporting, and maintenance of recruiting files to ensure audit readiness and regulatory compliance.

• Support the recruitment process by posting job requisitions, screening candidates for qualifications, competencies, cultural alignment, availability, and interest, and coordinating next steps with recruiters and hiring managers.

• Manage the candidate pre-boarding and onboarding process by scheduling appointments, monitoring completion of required documentation, and ensuring all onboarding requirements are completed prior to the employee's start date.

• Coordinate post-offer activities, including background checks, medical clearances, and employment eligibility requirements. Resolve issues, communicate updates, and document outcomes as appropriate.

• Process new hire documentation, including Form I-9 verification and employment records, ensuring accuracy and compliance with federal and institutional requirements.

• Facilitate non-academic New Employee Orientation and contribute to a welcoming, engaging onboarding experience.

• Assist with candidate sourcing through job boards, social media platforms, professional organizations, campus recruitment initiatives, internet research, and direct outreach to passive candidates.

• Respond to inquiries from candidates, hiring managers, and new employees, providing timely and professional customer service while escalating complex issues when appropriate.

• Maintain accurate and confidential employee and candidate records within the Human Resources Information System (HRIS), Applicant Tracking System (ATS), and onboarding platforms.

• Ensure compliance with institutional policies, employment laws, and regulatory requirements throughout the recruitment and onboarding process.

• Participate in special projects and process improvement initiatives as assigned.

Education

• Bachelor's Degree in Human Resources, Business Administration, Communications, or a related field required. Or equivalent experience.

Experience

• Two or more years of administrative or human resources experience, preferably supporting recruitment or talent acquisition in a high-volume, customer-focused environment.

• Experience coordinating multiple priorities while maintaining accuracy and confidentiality.

Knowledge, Skills and Abilities

• Strong interpersonal, verbal, and written communication skills with the ability to build positive relationships across diverse stakeholder groups.

• Exceptional organizational skills with strong attention to detail and a commitment to accuracy.

• Demonstrated ability to manage multiple priorities, meet deadlines, and adapt in a fast-paced environment.

• Customer service-oriented with a professional demeanor and commitment to providing a positive candidate and employee experience.

• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) and experience using HRIS, applicant tracking systems (ATS), and electronic onboarding platforms.

• Ability to exercise sound judgment, maintain confidentiality, and handle sensitive information with discretion.

Licenses and Certifications

Working Conditions/Physical Demands

• Primarily office-based work with prolonged periods of sitting and computer use.

• May require occasional standing, walking, and lifting or carrying materials weighing up to 15 pounds.

• Occasional flexibility in schedule may be required to support recruiting events, orientations, or business needs.

Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “any person, any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRRA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.