Business Systems and Controls Manager - The Villages, FL

At Jacobs, we challenge what is currently accepted, so we can shape innovative and lasting solutions for tomorrow. Through the delivery of our operations and maintenance services, you’ll make it simpler and more seamless for our municipal clients to operate safely and efficiently, empowering communities to focus on what matters most to them - people.

Jacobs is seeking a Business Systems & Controls Manager to join our team at The Villages. In this role, you will lead the systems, processes, reporting, and controls that support efficient program operations and strong business performance. Working closely with program leadership and the Business Manager, you will help improve visibility into operational and financial results, establish consistent business practices, and provide data-driven insights that support informed decision-making. You will play a key role in driving process improvements, strengthening governance and accountability, and ensuring leadership has the information needed to deliver compliant financial performance.

What You'll Do

• Lead program reporting, KPI tracking, and performance reviews provide accurate and actionable business insights.

• Develop and maintain business processes, standard operating procedures, and administrative controls that support operational excellence.

• Analyze operational and financial data to identify trends, risks, and opportunities for improvement.

• Support financial performance through cost analysis, reporting, compliance monitoring, and process oversight.

• Oversee administrative operations and provide leadership to administrative support staff to ensure consistent, high-quality service.

• Drive continuous improvement initiatives that increase efficiency, reduce process variation, and strengthen business performance.

• Collaborate with program leaders and support teams to improve reporting, processes, and decision-making.

• Provide data, performance metrics, and business insights for leadership reviews, client presentations, and strategic initiatives.

• Support the development of business systems, controls, and best practices that promote accountability and long-term program success.

Bring your team-focus, adaptability, and commitment to excellence, and we’ll help you grow what drives you - and deliver the world’s most challenging Operations Management projects, together.

#OMFS #BIA #OurJacobs #BoldlyMovingForward #ChallengeAccepted

#LI-JA2

• Bachelor’s degree in business, Finance, Accounting, Management, Project Controls, or a related field preferred; equivalent experience may be considered.

• Experience in business operations, financial analysis, project controls, program management, or process improvement.

• Ability to analyze operational and financial data, identify trends, and provide actionable recommendations.

• Experience developing and improving business processes, reporting tools, controls, and standard operating procedures.

• Experience leading or coordinating administrative teams and supporting multiple stakeholders in a fast-paced environment.

• Strong proficiency with Microsoft Excel and business reporting systems; experience with enterprise financial and workflow tools is a plus.

• Demonstrated ability to manage multiple priorities, exercise sound judgment, and build collaborative relationships across teams.

• Commitment to continuous improvement, operational excellence, and delivering high-quality results.

Working Conditions & Physical Requirements:

Safety is a core value at Jacobs. We are committed to providing a safe and healthy workplace for all employees. This position will spend a substantial amount of time performing safety sensitive labor or services.

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.