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Case Planner - Preventive Services

Buffalo Urban League, INC

Buffalo, NYFull-time$21.16/hrSeen todaySeen in employer's feed today

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At a glance

Compensation
$21.16/hr
Location
Buffalo, NY
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The Case Planner provides preventive services to families involved in the child welfare system, aiming to avert removal or support reunification. The role includes home-based interventions, assessments, case planning, counseling, and coordination with county agencies and community partners. The planner manages 12 cases at a time, documents progress in the NYS Connections system, and supports families in developing goals and complying with service plans.

Skills & qualifications

RequiredNice to have

Skills

Case ManagementDirect Client ServicesComputer SkillsComputer SoftwareVerbal CommunicationWritten CommunicationIndependent WorkTypingFlexible SchedulingMicrosoft OfficeInterpersonal SkillsEmpathySpanish

Qualifications

Bachelor's in Human Services or Related Field1+ Years Case Management or Direct Client ServicesValid Driver's LicenseCar InsuranceDaily Vehicle Access

Full job description

Salary Range $21.16 - $21.16 Hourly

Position Type Full Time

Description

$21.16 Per Hour ($44,012.80 Annualized)

Preventive Services

Preventive services are provided to families who have been impacted in the child welfare arena. A CPS investigation has taken place due to a child being at risk of harm, abuse or neglect. In efforts to avert a child’s removal from the home and/or to reunify the child back into the family environment, preventive services are mandated by Family First legislation to be provided to families in lieu of foster care placement.

General Duties:

  • Responsible for providing weekly home-based intervention services and strategies to families identified by Erie County Department of Social Services (ECDSS) to be at risk for child abuse/neglect.

  • The Case Planner will be responsible for overseeing 12 cases (families) at any given time.

  • Conduct assessments of ECDSS referred clients and evaluate for other needs that may affect the presenting problem.

  • Establish and maintain a therapeutic relationship with the client.

  • Teach strategies to families to mitigate family disruption and assess safety of children throughout the process.

  • Collaborate with ECDSS and Community Partners to insure effective service delivery.

  • Maintain case files, and in general, meet contractual requirements as described.

  • Document case progress notes in Connections, a NYS electronic case management system.

Specific Duties :

  • Provide mandated preventive services, outreach, case planning, assessment, counseling, and face to face contact in the home.

  • Participates in case conferences, service plan reviews, staff training, and court reports, on an ongoing basis.

  • Assist clients in developing measurable goals and individual service plans.

  • Monitor client progress and provide direct assistance, as needed, to ensure intervention compliance.

  • Advocacy with schools, courts, Erie County Department of Social Services (ECDSS), and other community resources and stakeholders.

  • Will have access to the company laptop and cell phone.

Qualifications

Qualifications:

  • Minimum BA/BS degree preferred in human services or related field; and at least one year. experience in case management or implementing direct client services to multi-problem families.

  • Working knowledge of computers and computer software (NYS CONNECTIONS A PLUS).

  • Effective verbal and written communication skills.

  • The ability to carry out assignments without direct supervision.

  • Typing & Computer skills.

  • Spanish speaking a plus

  • Valid Driver’s License, Car Insurance, and daily access to a vehicle.

  • Ability to work flexible hours.

Competencies :

  • Responsible for maintaining professional and positive relationships with referred families, ECDSS (CPS/CS) and community agencies. Must be able to use Microsoft Office

  • Good interpersonal and empathy skills, along with the ability to relate well with clients, staff and others.

  • Able to communicate a warm caring and non-judgmental approach to individuals and families.

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