NURSE NAVIGATOR (Diabetes Center of Excellence - Harlingen)

Position Information

Posting NumberUTHRGV43

Working TitleNURSE NAVIGATOR (Diabetes Center of Excellence - Harlingen)

Number of Vacancies1

LocationHarlingen, Texas

DepartmentSchool of Medicine / Ambulatory Operations

FTE1.0

FLSAExempt

Scope of Job

To provide individualized assistance to patients, families, and care givers in the coordination and communication of the patient’s plan of care.

Description of Duties

• Facilitates and assesses patient needs upon initial encounter and periodically throughout navigation, matching unmet needs with appropriate services and referrals and support services, such as dietitians, providers, social work, and financial services.

• Facilitates timely scheduling of appointments, diagnostic testing, and procedures to expedite the plan of care and to promote continuity of care.

• Implements risk assessments and monitors healthcare pathways with multidisciplinary teams and intervenes when necessary to improve timeliness of care.

• Actively participates in a wide range of performance improvement activities by recommending and leading improvements in patient safety-related processes at unit or cancer service line level.

• Ensures appropriate data is collected and submitted to appropriate databases for service lines supported.

• Identifies potential and realized barriers to care (e.g., transportation, childcare, elder care, housing, language, culture, literacy, role disparity, psychosocial, employment, financial, insurance) and facilitates referrals as appropriate to mitigate barriers.

• Resource and Patient and Caregiver Education –Serves as a clinical resource for complex and/or highly specialized patient care situations to patient care providers and other health care professionals within SOM and UTHealth RGV and in the community.

• Educates the patient and caregiver on disease-specific guidelines and treatment options to enable patient-led treatment decisions.

• Educates and/or facilitates patients and caregivers on introduction to program, clinical trial information, resource referrals, molecular and genetic testing.

• Teaches others to critically think by verbally expressing the rationale for decisions and following up by coaching and critiquing colleagues’ thought processes in complex situations.

• Communicates in an active, positive and effective manner to all healthcare team members, and mentors other staff in effective verbal, non-verbal and written communication.

• Creates a climate free of fear by communicating and questioning, encouraging, and supporting others to do the same.

• Performs other duties as assigned.

Supervision Received

General supervision from assigned supervisor.

Supervision Given

Direct supervision of assigned staff.

Required Education

Graduate from an accredited program for professional nursing education.

Preferred Education

Bachelor of Science in Nursing degree from an accredited university.

Licenses/Certifications

Current State of Texas Professional Nursing License (RN). Basic Life Support ( BLS ) or Cardiopulmonary Resuscitation ( CPR ) certification.

Required Experience

• Four (4) years professional nursing experience, or

• Two (2) years nursing experience in Internal Medicine, Endocrinology, and/or Diabetes Management setting with Advanced Practice Registered Nurse degree.

Preferred Experience

Advanced Practice Registered Nurse experience in Endocrinology, Diabetes Management setting.

Equipment

Use of standard office equipment.

Working Conditions

Needs to be able to successfully perform all required duties. Office/Healthcare environment; some travel and weekend work is required. UTRGV is a distributed institution, which requires presence at multiple locations throughout the Rio Grande Valley. Work is performed primarily in a general office environment.

Other

Demonstrates highly developed assessment, clinical, documentation, and analytical skills; integrates and contributes to professional practice standards, policies, procedures, protocols. Knowledge of health care laws and regulations. Ability to provide patient care, to prepare and maintain records. Extreme accuracy in following written and verbal directors and in the dissemination and application of technical information.

Physical Capabilities

N/A

Employment CategoryFull-Time

Minimum SalaryCommensurate with Experience

Posted SalaryCommensurate with Experience

Position Available Date11/16/2026

Grant Funded PositionYes

If Yes, Provide Grant Expiration Date01/31/2030

Posting Detail Information

EEO Statement

It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest.

Special Instructions to Applicants

Dear Applicant,

Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:

Date of Birth

Social Security Number

Gender

Ethnicity/Race

Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission.

If you have any questions, please do not hesitate to contact us at (956)665-8880 and/or [email protected].

Additional Information

UTRGV is a distributed location institution and working location is subject to change based on need.

All UTRGV employees are required to have a criminal background check ( CBC ). Incomplete applications will not be considered.

Substitutions to the above requirements must have prior approval from the VP of Human Resources.

Quick Linkhttps://careers.utrgv.edu/postings/53024

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Are you now, or previously, employed by The University of Texas System or any of its institutions?

• Yes - I currently am employed by the UT System or its institutions

• Yes - I have previously been employed by the UT System or its institutions

• No - I have never been employed by the UT System or its institutions

• • Are you a current UTRGV employee?

• Yes

• No

• • Please select your highest level of completed education.

• 6th grade education

• 10th grade education

• High School Diploma or GED

• Associates Degree, Technical, or Trade School Degree/Certification or 60 Hours of College Hours

• Bachelors Degree from an accredited university

• Masters Degree from an accredited university

• Ph. D. or other terminal degree from an accredited university

• None of the above

• • Please provide the field of study for your education:

(Open Ended Question)

• • Please indicate the number of years of work experience you have directly related to the position in which you are applying for:

• Less than 1 year

• 1 year

• 2 years

• 3 years

• 4 years

• 5 years

• 6 years

• 7 years

• 8 years

• 9 years

• 10 years

• Over 10 years

• • Do you meet the minimum requirements for this position?

• Yes

• No

Applicant Documents

Required Documents

• Resume

• Unofficial Transcripts

• Certifications and Licenses

• State Licensure

Optional Documents

• Cover Letter/Letter of Application

• Reference Letter 1

• Reference Letter 2

• Reference Letter 3

• Other Document

• List of 3 References

• Unofficial Transcripts 2

• Unofficial Transcripts 3

• Letter of Interest

• Unofficial Graduate Transcripts

• Additional Document