Data and EHR Support Analyst

JOB REQUIREMENTS: The Data and EHR Support Analyst serves an operational and technical resource supporting the effective use of the electronic health record (EHR), data reporting, quality improvement initiatives, and clinical technology projects throughout Gerald L. Ignace Indian Health Center. This role works closely with the Clinical Informatics Analyst to support end users, optimize workflows, promote adoption of Epic tools, develop reports and dashboards, coordinate projects, provide data support for grant and operations work, and assist with organizational strategic initiatives through a health information technology lens. The position is expected to complete EHR Support Analyst training and continuously develop expertise in Epic workflows, reporting tools, and clinical operations. ESSENTIAL DUTIES AND RESPONSIBILITIES: Promote the mission, vision, and values of the organization. Complete assigned EHR Support Analyst training and develop a working knowledge of Epic applications, workflows, terminology, and best practices. Serve as a frontline resource for staff questions related to Epic and associated clinical applications. Troubleshoot routine Epic user issues, research system errors, and coordinate escalation of more complex issues to internal resources and external support teams. Support onboarding of new providers, clinical staff, and operational users by assisting with Epic orientation, training, and workflow education. Assist with EHR personalization for current and onboarding staff, including the development, maintenance, and optimization of Epic SmartPhrases, SmartLists, preference lists, letter templates, note templates, and other tools that improve documentation efficiency and standardization. Assist Clinical Informatics Analyst coaching staff on Epic functionality and available tools to improve workflow efficiency, data quality, and user satisfaction. Create training materials, tip sheets, user guides, and workflow documentation to support adoption of EHR best practices. Assist departments in identifying opportunities to optimize workflows through technology and process improvement. With the assistance of Clinical Informatics Analyst, develop, maintain, and distribute operational, clinical, quality, and grant-related reports using Epic Reporting Workbench, Epic reporting tools, Power BI, Excel, and other reporting platforms. Serve as a primary analyst for routine and ad hoc reporting requests; validate data accuracy and assist stakeholders in interpreting results. Build dashboards and performance metrics that... For full info follow application link. The Gerald L. Ignace Indian Health Center, Inc. provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. Equal Opportunity employer/Veteran/Disabled. American Indian and Veteran Preference employer. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/C4189DD356E7410D Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.