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Total Rewards Process Excellence Lead

BAE Systems

Charlotte, NCFull-time$108–184K/yrSeen 1w agoSeen in employer's feed 2 days ago

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At a glance

Compensation
$108–184K/yr
Location
Charlotte, NC
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The Total Rewards Process Excellence Lead modernizes Total Rewards processes by reducing manual work and advancing automated solutions. The role establishes process standards, improves documentation and workflows, supports training and communications, and advises leaders on AI and automation strategies. It also coordinates cross-functional initiatives and project governance to improve operational consistency and employee experience.

Skills & qualifications

RequiredNice to have

Skills

Process EnhancementOrganizational SkillsAttention to DetailCommunicationCollaborationProject ManagementInfluencingChange ManagementPriority ManagementAutomationAI-Enabled Work DesignLeanSix SigmaAgile

Qualifications

8 Years ExperienceBachelor's in HR or RelatedLean CertificationSix Sigma CertificationAgile Certification

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off
Parental Leave

Full job description

Job Description

We are seeking a highly skilled and experienced Process Excellence Lead to join our Total Rewards COE team. This role is critical in modernizing Total Rewards processes, reducing manual work, and driving the adoption of automated solutions.

The Process Excellence Lead establishes the strategic framework for process excellence across Total Rewards, ensuring alignment with BAE s HR operating models and enterprise digital transformation goals. The role will drive process quality, enhancing documentation standards, enabling future-state workflow design, and strengthening communication and training materials. This role is ideal for someone who enjoys improving processes, and can support cross-functional projects with clarity and organization. You ll play a critical role in shaping how Total Rewards operates, ensuring that processes are clear, efficient, and future-focused. This role offers the chance to improve employee experience, build high-quality operational tools, and contribute to strategic modernization efforts across the organization.

Key responsibilities include:

Process Excellence

  • Drive the creation, enhancement, and stewardship of documentation, standard work, and process maps that enable consistency, scalability, and continuous improvement across Total Rewards operations

  • Establish and maintain organized, intuitive repositories of documentation and tools, ensuring teamwide accessibility, transparency, and operational readiness

Process Optimization

  • Conducts operational review to identify inefficiencies; designs and implements scalable architectures that reduce operational risk and increase organizational agility

  • Acts as a strategic advisor to Total Rewards leadership, influencing the adoption of AI and automation strategies and leading cross-functional work groups to drive organizational change

Training Material Development

  • Design and produce clear, intuitive playbooks, job aids, guides, and training content that translate complex Total Rewards concepts into accessible, userfriendly learning resources

  • Ensure all training materials remain current, accurate, and easy to navigate through disciplined content management and continuous refinement

Communications Support

  • Oversee and manage Total Rewards inquiry channels, ensuring timely, accurate, and strategically aligned responses that uphold a high standard of service excellence

  • Partner with the Engagement Manager to craft, refine, and coordinate highquality communications that ensure clarity, consistency, and alignment across stakeholders

Project Management Support

  • Contribute to the successful execution of cross-functional initiatives by supporting comprehensive project planning, coordination, documentation and meeting facilitation that ensures clarify and alignment across stakeholders

  • Maintain disciplined project governance by proactively tracking timelines, deliverables, action items, and followups to sustain momentum and enable timely, informed decisionmaking

Required Education, Experience, & Skills

  • 8 years experience in Total Rewards, HR Operations, or related HR discipline

  • Proven track record of leading end to end process enhancements in an HR environment

  • Strong organizational skills and attention to detail

  • Excellent communication, collaboration, and project management skills, with the ability to influence and drive change across multiple stakeholder groups

  • Ability to manage multiple priorities in a fast-paced environment

Preferred Education, Experience, & Skills

  • Experience in automation and AI-enabled work design

  • Certification in Lean, Six Sigma, Agile or related process improvement methodologies

  • Bachelor s degree in Human Resources, Business Administration, Operations Management or related field

Pay Information

Full-Time Salary Range: $107952 - $183518

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

Total Rewards Process Excellence Lead

130852BR

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