Supervisory Health System Specialist (Business Manager)

Summary

This is a Supervisory Health System Specialist (Business Manager) position organizationally aligned with the Veterans Health Administration Central Office (VHACO), AUSH for Clinical Services, SCI/D National Program Office (11SCID) in Washington, D.C.

Duties

This is a Temporary Promotion/Detail Not to Exceed 120 days. It may be extended for additional periods with additional approval as determined by agency policy, or may end prior to 120 days, or may be made permanent without further competition. ________________________ Administrative Operations Management: Direct and oversee daily administrative operations, ensuring efficient program execution, regulatory compliance, and alignment with Veterans Health Administration (VHA) organizational goals and priorities. Strategic Planning and Program Development: Coordinate the development, implementation, and evaluation of strategic plans, operational objectives, administrative policies, and performance improvement initiatives to enhance organizational effectiveness. Supervisory Leadership and Performance Management: Provide technical and administrative supervision to professional staff, including assigning work, establishing performance standards, evaluating employee performance, resolving workplace issues, and promoting workforce development. Human Resources and Workforce Management: Oversee staffing requirements, recruitment activities, position classification, organizational structure, personnel actions, employee onboarding, and performance management processes in coordination with Human Resources. Budget Formulation and Financial Oversight: Manage budget development, justification, execution, and financial reporting; analyze expenditures, monitor funding allocations, and recommend financial strategies to ensure effective utilization of resources. Contract Administration and Oversight: Serve as a Contracting Officer's Representative (COR), overseeing contract development, execution, contractor performance, deliverables, and invoice certification to ensure compliance with contractual requirements. Policy Interpretation and Regulatory Compliance: Interpret and apply federal laws, VA/VHA directives, administrative regulations, and organizational policies while providing expert guidance and recommendations to senior leadership. Program Evaluation and Process Improvement: Conduct comprehensive operational assessments, analyze program performance and resource utilization, identify organizational deficiencies, and implement corrective actions to improve efficiency and productivity. Executive Advisory and Stakeholder Coordination: Advise senior leadership on complex administrative, personnel, financial, and operational matters while collaborating with internal and external stakeholders, interdisciplinary committees, and healthcare program officials. Organizational Leadership and Mission Support: Exercise independent judgment in managing competing priorities, resolving complex operational challenges, coordinating organizational resources, and supporting the SCI/D National Program Office's mission to improve healthcare services for Veterans with spinal cord injuries and disorders. Work Schedule: Monday-Friday, 8:00AM-4:30PM Telework: This position may be authorized for ad hoc telework. Telework eligibility will be discussed during the interview process. Ad hoc is defined as occasional, non-recurring telework. Virtual: This position may be authorized for Virtual Work. Virtual Work eligibility is for current VA employees that are already subject to the return to in person work mandate in their current position. Virtual Work is defined as working outside of the original hiring duty station at a VA owned or leased space. Return to Office (RTO) Mandate: RTO mandate is in effect and selectees will be required to report to in person work unless they have an approved exception or an exemption. Any approval for an RTO exception, exemption, or extension will occur after the selectee's tentative job offer but before the final job offer. Position Description/PD#: Supervisory Health System Specialist (Business Manager)/PD214160 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized Requirements

All applicants must be U.S. Citizens to apply for this job. To be considered, applicants must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment which measures critical general competencies required to perform the job. Selective Service Registration is required for all male applicants born after 12/31/1959. Selected applicants are subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification are required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). The work of this position does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. As a condition of employment for accepting this position, the selected applicant will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate the selected applicant's fitness and whether continued employment advances the public interest. In determining whether the selected applicant's continued employment advances the public interest, we may consider: the selectee's performance and conduct; the needs and interests of the agency; whether the selectee's continued employment would advance organizational goals of the agency or the Government; and whether the selectee's continued employment would advance the efficiency of the Federal service. Upon completion of the probationary period, the selected applicant's employment will be terminated unless they receive certification, in writing, that their continued employment advances the public interest. Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this job announcement, 11/02/2026. Time-In-Grade Requirement: Applicants who are current VHA employees and have held a GS grade position at any time in the past 52 weeks must meet Time-In-Grade requirement by the closing date of this job announcement. For a GS-14 grade position all applicants must demonstrate that they have served 52 weeks at the GS-13 grade. The grade may have been in any occupation but must have been held in the Federal service. To demonstrate Time-In-Grade, an SF-50 must be attached with the application package. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate the 52 weeks of Time-In-Grade served, and, in that instance, an additional SF-50 may need to be provided. SF-50s issued for awards do not demonstrate Time-In-Grade and should not be submitted. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Individual Occupational Requirement (IOR): All applicants must meet the IOR with one of the following three criteria: Undergraduate and Graduate Education: Major study in hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration (TRANSCRIPTS REQUIRED). OR Experience: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. The work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. OR Special Provision of In-Service placement: Successful completion of agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. In addition to the Individual Occupational Requirement (IOR), all applicants must meet the: Specialized Experience Requirement: One (1) year of specialized experience equivalent to the next lower grade GS-13 in the normal line of progression for the occupation in the organization. Examples of qualifying specialized experience includes, but is not limited to: Managing healthcare administrative operations, including developing strategic and operational plans, evaluating program effectiveness, interpreting healthcare policies and regulations, and implementing organizational improvements to support healthcare delivery systems. Supervising professional and administrative personnel, including assigning and evaluating work, establishing performance standards, managing competing priorities, resolving personnel issues, and implementing workforce development and performance improvement initiatives. Coordinating human resources and workforce management functions, including organizational planning, staffing assessments, recruitment activities, position management, personnel actions, and advising leadership on workforce requirements and federal personnel policies. Managing budgetary, financial, and contractual activities, including budget formulation and execution, financial analysis, resource allocation, expenditure monitoring, contract oversight, and advising senior leadership on financial and operational decisions. Supervisory Situational Judgment Test: All applicants are required to complete a Supervisory Situational Judgment Test (SSJT) as part of the assessment process for this position. The SSJT evaluates judgment and decision-making skills that align with relevant competencies, organizational values, and best practices. Assessment results may be used as part of the evaluation, ranking and referral process. This is not a timed test, however, the assessment is expected to take approximately 45 minutes or less to complete. The assessment for this application does not include a cut score for a minimum level of required proficiency in these critical general competencies, however, applicants must answer each item in the assessment. For more information on these qualification standards, please visit the Office of Personnel Management (OPM) website.

Education

There is no educational substitution at the GS-14 grade level. A transcript must be submitted with your application if you are basing all or part of your qualifications on education (e.g. if claiming education to meet the Individual Occupational Requirement). Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your educational accreditation here. If you are using foreign education to meet qualification requirements, you must attach a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. Additional information is available here. How You Will Be Evaluated

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours per week spent in each position. Overstating qualifications and/or experience in application materials or the application questionnaire may result in removal from consideration. Cheating on the online assessment may also result in removal from consideration. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position: Conflict Management Influencing/Negotiating Managing Resources Partnering Planning and Evaluating Administration and Management Financial Management Personnel and Human Resources Human Resources The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement nor does it guarantee further consideration for additional positions. Other Information

Fair Chance To Compete Act: The Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provides eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified, applicants must submit appropriate documentation (a copy of the agency notice, most recent performance rating, and most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be found well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Additional information about ICTAP and CTAP eligibility is available on OPM's Career Transition Resources website. Placement Policy: The posting of this job announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. This job opportunity announcement may be used to fill additional vacancies. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. If you are unable to apply online or need an alternate method to submit documentation, please reach out to the point of contact listed at the bottom of this job announcement.