Customer Service/Project Manager

Rengel Printing Company

Bemidji, MNFull-time$18–25/hrSeen 6 days agoSeen in employer's feed 6 days ago

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At a glance

Compensation

$18–25/hr

Location

Bemidji, MN

Schedule

Full-time

Work Authorization

Not specified

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Job overview

The Customer Service/Project Manager communicates with customers and sales representatives, gathers and organizes order details, and educates customers about products, services, and processes. The role also involves identifying and resolving issues while supporting a positive ordering experience. The posting describes a deadline-driven, fast-paced work environment and lists Microsoft Office skills, proofreading, math, communication, organization, and time management among its qualifications.

Skills & qualifications

RequiredNice to have

Skills

Microsoft WordMicrosoft OutlookMicrosoft ExcelSpellingProofreadingGrammarMathUnits of MeasurementTeamworkCommunicationInterpersonal SkillsOrganizationPrioritizationTime ManagementMultitaskingTroubleshootingCustomer EducationCustomer ServiceDeadline Management

Qualifications

High School or Equivalent

Benefits

401(k) Match

Dental Insurance

Medical Insurance

Paid Time Off

Vision Insurance

Full job description

Job Duties

Heavy communication with customer and sales reps via phone and email
Gather and organize order details from customers and sales reps
Customer education of products, services, and processes
Issue identification, troubleshooting, and problem resolution
Must thrive in a deadline-driven work environment
Excellent time-management skills
Ability to multi-task, organize, and prioritize work
Detailed oriented
Exceptional people skills
Ability to ensure a positive ordering experience for all customers
Issue identification, troubleshooting, and problem resolution
Excellent phone etiquette, verbal, written, and interpersonal skills

Minimum Education Required

High School or Equivalent

Minimum Experience Required

A level of strength and comfort with computers and related technology (Microsoft Word, Outlook, Excel)
Proficient in spelling, proofreading, and the use of proper grammar
Proficient in math and units of measurement
Positive attitude and willingness to work as a team
Able to work in a fast pace, high pressure environment
Excellent communication and interpersonal skills with clients and staff
Organization, prioritization, and time management skills
Eagerness to work and learn, and comfortably handling a variety of responsibilities as they arise