Lead Guest Relations
Chicago, ILFull-time$15.75–22.81/hrPosted 2 days agoStill listed 1 day ago
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At a glance
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Job overview
The Lead Guest Relations role oversees a team to support smooth guest-relations operations, resolve challenges, and align team efforts with hospital protocols. The position also performs administrative assistant and clerical duties in the Security Department, interacts with leaders, physicians, employees, and visitors, and greets staff and guests professionally and kindly. The role participates in departmental performance-improvement activities and follows organizational policies, procedures, and behavior standards.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Overview
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Department: Security
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Schedule: Full time days
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Facility: Resurrection Medical Center
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Location: 7435 W Talcott Ave, Chicago, IL 60631
Responsibilities
The Guest Relations Lead role involves overseeing a team of employees to ensure smooth operations for guest relations. Incumbent is responsible for resolving challenges and aligning team efforts with the hospital protocols. Additionally, incumbent will perform various administrative assistant and clerical duties in the Security Department. This position interacts with leaders, physicians, employees and visitors, and will greet all staff and guests at the Facility with professionalism and kindness. Will participate in the department’s performance improvement activities. Understands and follows the organization’s policies, procedures and behavior standards.
Qualifications
EDUCATION, EXPERIENCE, TRAINING
- High School Graduate or equivalent.2. Previous receptionist or customer service experience, ideally in a healthcare setting.3. Lead or supervision experience 4. Excellent communication, presentation and interpersonal skills. 5. Ability to multi-task.6. Extreme attention to detail.7. Expertise in Microsoft Office.8. Bi-lingual, preferred.
Pay Transparency
Resurrection Medical Center offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $15.75 to $22.81 The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.
The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/
Employment Status Full Time Shift Days Equal Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
How this job compares
Set against the 2,624 open Security jobs on Olive Jobs, counted November 1, 2026.
- Pay
- This posting$15.75–22.81/hr
- Illinois median$17–20/hr23 hourly ranges
- US median$18–19/hr689 hourly ranges
This range's midpoint, $19.28/hr, is 5% above the Illinois median midpoint ($18/hr) — in the middle half of Security hourly ranges in Illinois.
- Openings
- Olive Jobs lists 46 open Security jobs in Illinois and 2,624 across the US. 4% of them nationwide are listed as remote or flexible.
- Hiring the most in Illinois
- Ross Stores, Inc.10 open
- Akamai Technologies, Inc.3 open
- Capital One3 open
- Experience
- Security postings that state a minimum ask for 5 years of experience at the median; the middle half ask for 3 to 9 years (1,332 postings).
- Education
- This posting asks for a high school diploma; 1,076 of the 2,624 open Security jobs (41%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 1, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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