Coordinator, Creative Operations

Job Description

We are seeking a highly organized and collaborative Associate Manager, Creative Operations to support the planning, coordination, and execution of integrated marketing and creative campaigns. This role is ideal for someone who thrives in a fast-paced environment and enjoys managing multiple projects across creative, digital, social, video, and print channels.

The Associate Manager will partner with internal stakeholders, creative teams, external vendors, and freelance resources to help ensure campaigns are delivered on time, on budget, and with a high level of operational excellence.

Key Responsibilities Support the end-to-end lifecycle of creative marketing campaigns, from strategic planning through final asset delivery. Coordinate project timelines, deliverables, approvals, and workflows across multiple teams and stakeholders. Manage version control, routing, approvals, and distribution of creative assets across video, digital, social, and print channels. Maintain accurate project documentation, including project plans, meeting notes, budgets, asset trackers, and workflow records. Serve as a central point of contact for cross-functional teams, ensuring alignment, communication, and project visibility. Assist with campaign setup and operational support, including project workspaces, collaboration tools, file management, and asset organization. Support post-production activities, content versioning, and media delivery requirements. Coordinate financial and administrative processes, including vendor onboarding, invoice tracking, budget reconciliation, accrual documentation, and payment workflows. Partner with creative and production teams to support the sourcing and organization of content for presentations, sizzle reels, and promotional materials. Identify opportunities to improve workflows, processes, and operational efficiencies. Maintain organization and operational hygiene across project management and collaboration platforms. Provide day-to-day logistical and administrative support to keep projects moving forward successfully. Support special projects and strategic initiatives as needed.

Skills and Requirements

2+ years of experience supporting production, creative operations, marketing operations, project management, or related functions. Experience coordinating complex projects with multiple stakeholders and deadlines. Understanding of project management methodologies and the ability to adapt approaches based on project needs. Strong written and verbal communication skills with the ability to engage stakeholders at all levels. Excellent organizational skills with exceptional attention to detail. Demonstrated ability to manage competing priorities in a fast-paced environment. Passion for process improvement, operational excellence, and workflow optimization. Proficiency with common project management, collaboration, and productivity tools. Experience supporting creative production, integrated marketing campaigns, content operations, or asset management initiatives. Familiarity with project management and collaboration platforms such as Airtable, Basecamp, Slack, Dropbox, or similar tools. Experience working with creative teams, agencies, production partners, or marketing organizations. Knowledge of digital, social, video, print, or multimedia asset workflows. Ability to bring structure and organization to evolving priorities and changing business needs.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].