Clinical Specialist - Southern California - Bracco Medical Technologies

Job Duties

Why Join Bracco Medical Technologies?

We care as much about our employees as we do our patients. Our culture fosters a work environment where employees can thrive, be passionate and have fun along the way.Each member of the Bracco Medical Technologies team has the power to make a difference......every day!

The Clinical Specialist (CS) is responsible for integrating the company's technology into the Cardiac Cath, Hybrid OR and IR Labs of new and existing ACIST accounts. The CS installs ACIST equipment/devices, educates customers on the optimal usage and builds relationships at multiple call points to ensure long term customer satisfaction. The CS contributes to consumable product goal attainment through consultative selling, education and procedural support in an assigned territory and as a team member in identified key accounts.

Ideally, the successful candidate will live in the Los Angeles, CA or San Diego, CA metro areas.

Primary Duties & Responsibilities:

Sales Support

Provide procedural support with Interventional Cardiologists, Interventional Radiologist, and Vascular/Cardiothoracic Surgeons, and other staff during product adoption visits to ensure proper and optimal use of ACIST equipment/devices

Develop relationships with multiple call points during product adoption visits E.g.; Physician, Management, Tech, RN, education, Bio-Med etc.

Identify training needs within each assigned account and execute necessary activities to support product adoption and effectiveness.

Identify non adopters in assigned accounts and employ a consultative selling strategy to convert them into adopters; this includes consulting and collaborating with customer to uncover their specific needs and identify working solutions

Develop and execute strategies in conjunction with Territory Sales Manager to drive consumable utilization that aligns with sales projections

Ensure all product issues or concerns are properly addressed to ensure long term customer satisfaction

Maintain thorough record of all activities in customer relationship management system (Salesforce.com)

Maintain accurate customer profile focused on utilization of ACIST equipment/devices

Serve as a consultative resource utilizing the Vital Signs process and completing baseline assessments per protocol in the Account Database (SalesForce.com)

Installation and Training

Provide installation of the company's medical equipment within assigned territory and as a team member in key account installations. Includes but is not limited to site & staff assessment, system unpack, test, set up, integration with OEM equipment, coordination, execution and documentation of training for all staff

Present features and benefits to customers, educate /train customers on proper usage of the equipment/device, document proficiency and establish follow up plan to maintain customer satisfaction

Working side by side with the Interventional Cardiologist, Interventional Radiologist, and Vascular/Cardiothoracic Surgeons and staff to execute a comprehensive training plan to ensure proficiency and safety in the use of ACIST devices

Ensure all staff are utilizing the ACIST device with best practice techniques and with utmost regard for patient safety

Collaborate with Territory Sales Manager to ensure maximum integration of technology in new accounts

Maintain records of all installation details in customer relationship management system (Salesforce.com).

Customer Support

Address on-going customer needs through cross-functional communication and collaboration. Examples include but are not limited to:

Proactive communications with engineering on product requirements

Communicating with Service for deployment of service-related activities

Communicating "voice of customer" feedback to Marketing

Frequent communications with Sales Administration to secure accessories and manage logistics

Clinical Support

In conjunction with Territory Sales Manager, provide case and clinical support during product demonstrations and evaluations to prospective customers

Keep current on all product literature, promotional material and industry developments

Qualifications (Knowledge, Skills & Abilities):

Minimum

RCIS, RN, RT or related health care license

3 years clinical experience in the interventional or peripheral cardiovascular laboratory or thorough knowledge of current interventional practices and procedures

Ability to conduct high impact presentations during training and customer presentations

Proven ability to demonstrate strong persuasive, objection handling and problem-solving skills in high pressure situations

Proven ability to demonstrate team contributor competencies: Action Oriented, Perseverance, Learning agility and attention to detail

Knowledge of computer applications including Word, Outlook, Excel and PowerPoint

Ability to manage multiple projects

Ability to work independently and exercise judgment consistent with organizational and department guidelines

Ability to learn and implement the Vital Signs process which includes completing baseline assessments per protocols outlined in the Account Database (Salesforce.com)

Preferred:

Bachelor's degree

5+ years of clinical experience in a diagnostic and interventional cardiovascular laboratory that utilizes the ACIST contrast delivery system

Sales experience a plus

Scrub experience preferred

Other:

Ability to lift equipment up to 50 pounds

Ability to travel a minimum of 70-80% of the time

Valid driver's license

Must be able to meet and maintain customer/medical facility access requirements, including vendor credentialling requirements and regular or periodic drug screenings with a satisfactory result in accordance with the requirements of the customer/medical facility serviced

Compensation & Total Rewards:

Estimated Beginning On Target Earnings: $138,000.00 - 164,500.00

*Estimated on-target earnings include a mix of base salary and commissions, and are intended to reflect the on-target earnings Bracco Medical Technologies reasonably expects to pay for the position. The provided range is based on salary and market data and may vary based on an employee's eligibility for geographic differential pay in high-cost-of-living markets.

Total Rewards:

Paid Time Off, Company Holidays & Paid Family Leave- We provide PTO and Company Holidays to help you recharge, relax and do what's important to you, when it's important to you. Our 100% paid family leave options for parents, grandparents and eligible family members provide support for growing families as well.

Achieve- Beyond competitive compensation, we offer options to help you plan for a financially secure future, including an annual incentive plan and 401k savings plan contributions.

Live well- We offer comprehensive benefit options to help protect you along the way, including medical, dental, vision, and life insurance, employer HSA contributions, employee assistance program, short-term disability, etc.

Evolve- Through structured on-the-job learning, workshops, seminars, and our tuition reimbursement program, you'll find many opportunities to grow, personally and professionally.

Choose- You won't find "stuffy" here-whether your position requires a hybrid or in-the-office working arrangement. That means business casual for your attire and flexibility in your schedule, wherever possible.

Bracco Medical Technologies is an Affirmative Action/Equal Opportunity Employer. Bracco Medical Technologies desires priority referrals of protected veterans for all openings.

ACIST Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Minimum Education Required

High School Diploma or Equivalent

Minimum Experience Required

3 - 20 years

Shift

First (Day)

Number of Openings

1

Public Transportation Accessible

Yes

Veterans Encouraged to Apply

No

Physical Required

Yes

Drug Test Required

Yes

Compensation

$11.41 / Hourly

Postal Code

55344

Job Type

Full Time

Place of Work

On-site

Requisition ID

9b3222df7c42100218f15980df9d0000

Job Benefits

Not specified