Quality Assurance Group Leader - RBB Systems

Shift: Full-Time (8-hour shifts) M-F 7:00 Am- 3:30 Pm ** ** SUMMARY: The Quality Assurance Group Leader leads the team responsible for carrying out the Quality Assurance functions at RBB. This position also manages the RBB Quality Management System and acts as ISO and AS9100 Coordinator for internal; customer; and third party audits. ** ** ESSENTIAL FUNCTIONS AND DUTIES:This list describes the general task expectations. Other duties may be assigned. · The #1 job of the Quality Assurance Group Leader is to measure, monitor and report incoming and outgoing quality levels and internal process compliance. · Monitor and update CAR/PAR/Action Item mechanisms and logs and report on quality improvement throughout the company. · Be the point of contact for customers for quality-related questions or problems. · Direct the analysis of internal & external failures & other process-related problems to develop corrective action on; returned products (warranty), customer complaints of a product or technical nature, corrective action/ preventative action program. · Manage the identification and control of non-conforming materials. · Manage and facilitate the RBB internal audit program and lead RBB with all customer/agency audits. · Function as official ISO/AS9100 designated contact person. ·[ Monitor the ESD program and conduct ]{times="" new="" roman",="" times,="" serif"=""}