Technical Training Analyst

About usAt National Grid, we keep people connected and society moving. But it's so much more than that. National Grid provides the environment for our teams to thrive and make a real impact. As we drive momentum in the energy transition for all, we are committed to ensuring that every employee feels empowered and engaged.About the RoleFull-time hybrid role supporting the administration of leadership development programs, technical training planning, administration, Learning Management System support, compliance reporting, and stakeholder coordination. We are hiring for two positions, which may be based in-office in either the Millbury, MA area or Schenectady, NY. The role will require travel between New York and Massachusetts to support program delivery and onsite activities. Travel schedules are subject to change based on program needs and business requirements. About the Role The Technical Training Analyst plays a key role in the successful planning and delivery of US leadership development programs, providing end-to-end support for program planning, scheduling, reporting, participant coordination, and onsite administration. The role requires someone who is highly organized, detail-oriented, adaptable, and comfortable managing multiple priorities and adjusting as program needs change. The Technical Training Analyst will work closely with program leadership, facilitators, participants, and internal stakeholders to coordinate schedules, maintain accurate program information, resolve issues, and support a consistent participant experience. In addition to leadership development programs, the position will support broader US Technical Training activities, including Learning Management System administration, technical training planning, compliance and regulatory training support, reporting and analytics, ServiceNow Learning Portal requests, and stakeholder coordination. The analyst will assist with the type of data and reporting work currently supported across US Technical Training, including dashboard updates, performance metrics, strategic priority tracking, and training data analysis. This support will help ensure leaders have accurate, timely, and actionable information to make decisions, monitor progress, and communicate training performance across the business. What You'll DoThe Technical Training Analyst will have primary responsibility for the coordination and administrative support of leadership development programs, including planning, scheduling, reporting, participant management, stakeholder communication, and onsite program support. The role will maintain detailed program information, coordinate changing requirements, identify and resolve scheduling or administrative issues, and make timely adjustments to support effective program delivery. Beyond leadership development programs, the role will provide operational support across US Technical Training, including LMS support, training administration, data management, compliance reporting, learner and manager inquiries, vendor-delivered training, and coordination with internal and external stakeholders. Leadership development program support will be the primary focus of the role, with broader Technical Training responsibilities prioritized and assigned based on program schedules, operational needs, and overall team capacity. Additional Responsibilities: * Coordinate the day-to-day planning, scheduling, reporting, and administrative support required for US leadership development programs. * Coordinate program schedules, participants, facilitators, locations, materials, and other requirements needed for successful delivery. * Provide onsite administrative and coordination support for program sessions. * Maintain accurate program records, schedules, participant information, and reporting. * Communicate program information, schedule changes, requirements, and updates to participants, facilitators, leaders, and stakeholders. * Proact