Sales and Operations Support Specialist
Woodbury, MNFull-time$55K/yrSeen 1 day agoSeen in employer's feed 1 day ago
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Job overview
The Sales and Operations Support Specialist supports sales and store operations at Slumberland Furniture. The role engages customers, works toward sales goals, handles transactions and post-sale communication, and assists with order flow, inventory, merchandise handling, merchandising, and store presentation. It also supports daily store tasks and safety practices. The position requires a high school diploma or GED, customer-facing and computer skills, and the ability to meet stated physical demands and schedule requirements.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Job Duties
The Sales & Operations Support Specialist serves as a hybrid role that supports both sales and operational excellence within the store. This dual-function position is designed to provide a well-rounded experience in customer engagement, sales, inventory management, and operational execution.
Sales & Customer Engagement:
Act as an ambassador of the Slumberland customer experience--prioritizing customer needs at all times.
Achieve individual and store sales goals while building lasting relationships with customers.
Learn and maintain knowledge of products, services, and promotions to assist customers effectively.
Handle customer transactions including financing, refunds, exchanges, and account inquiries.
Manage post-sale customer communication and order maintenance to ensure complete satisfaction.
Operational Excellence:
Answer phones and assist customers or direct calls as needed.
Assist with scheduling deliveries, customer pickups, processing sales orders, and managing order flow.
Perform merchandise handling including receiving, tagging, moving, staging, and preparing items for delivery or pickup.
Monitor and maintain inventory accuracy; report discrepancies and assist in resolutions.
Participate in daily opening and closing tasks, including cash balancing.
Maintain backroom organization and efficiency following Slumberland standards.
Merchandising & Store Presentation:
Participate in merchandising efforts, promotional set-ups, and floor changes to maintain a visually appealing sales floor.
Maintain store cleanliness and presentation standards, including participation in store events and marketing activities.
Safety & Compliance:
Adhere to all safety policies and practices, ensuring personal and team safety in daily operations.
Safely move and handle furniture, with or without assistance, as required.
Demonstrate behaviors aligned with Slumberland's core values.
Support store leadership in team initiatives and day-to-day operations.
Qualifications:
18+ years of age.
High School diploma or GED required; post-secondary education preferred.
Basic math and cash handling accuracy.
Proficient in using computers, web browsers, and Point-of-Sale (POS) systems.
Strong interpersonal, problem-solving, and communication skills.
Ability to work independently and as part of a team.
Motivated by personal success and continuous learning.
Able to stand and walk for extended periods (up to 12 hours).
Regularly lift and/or move up to 75 lbs., occasionally up to 200 lbs. with assistance.
Available to work required evenings, weekends, and holidays.
Exposure to warehouse and sales floor environments, including potential exposure to weather conditions during loading/unloading.
Minimum Education Required
High School diploma or GED required; post-secondary education preferred.
Minimum Experience Required
18+ years of age.
Basic math and cash handling accuracy.
Proficient in using computers, web browsers, and Point-of-Sale (POS) systems.
Strong interpersonal, problem-solving, and communication skills.
Shift
Other
Number of Openings
1
Public Transportation Accessible
No
Veterans Encouraged to Apply
Yes
Physical Required
No
Drug Test Required
No
Compensation
$55,000.00 / Annually
Additional Compensation
Full-time income average of $57,000 a year with potential earnings up to six-figures!
Commission pay structure with guaranteed minimum, commission vs.. $15 an hour, with additional $800 monthly salary. Eligible for monthly sales bonus.
Postal Code
55125
Job Type
Full Time
Place of Work
On-site
Requisition ID
4091
Job Benefits
Full Benefits Package: Medical, Dental, Vision, and more
Up to 3 weeks of paid time off in your first year, plus 24 hours of PTO given on first day
401K Retirement and Profit Sharing
Tuition Reimbursement, Training & Career Development, Advancement Opportunities
On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it ... daily, weekly or whenever a need arises. Access your pay when you need it!
Generous Merchandise Discount
Potential Franchise Ownership
Paid Holidays
No-cost mental health and wellbeing support through our Employee Assistance Program
Employee referral program
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