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Utility Sales Support

ABB Inc

Remote · USJobSeen 4 days agoSeen in employer's feed 4 days ago

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At a glance

Compensation
No compensation found
Location
Remote · US
Work Authorization
Not specified

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Job overview

The Utility Sales Support role executes daily customer activities, including order entry, tracking, and management with local business units and other ABB groups. The role also supports agent accounts. It reports to the Inside Sales Director and is remote. Responsibilities include coordinating order delivery and bid proposals, managing multiple projects and changing priorities, attending meetings to analyze contract requirements, and helping investigate technical problems.

Skills & qualifications

RequiredNice to have

Skills

Product Configuration ToolsOrder EntryBusiness SystemsOrder ManagementCustomer SupportPower Transmission and DistributionComputer DatabasesEmpower

Qualifications

Bachelor's in Engineering, Business or Related Field3 Years Technical Customer Support ExperienceEquivalent ExperienceBusiness-to-Business Customer Support ExperienceUS Work Authorization

Full job description

JOB REQUIREMENTS: At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to:Inside Sales Director __ This Position reports to: Inside Sales Director In the Utility Sales Support role, you will be responsible for the execution of daily customer activities including order entry, tracking, and order management with local business units and other ABB groups. Additionally, the role will expand to support activities at our agent accounts. The work model for the role is: Remote Your Responsibilities: * Utilize ABB's tools and processes including product configuration tools, order entry and business systems. * Coordinate activities with local business units to track orders and assure on-time customer delivery. * Coordinate input from local business units and other ABB groups to ensure bid proposals meet to customer requirements. * Simultaneously process information on multiple and varied projects, and respond effectively to changes in priorities. * Attend meetings to exchange information and analyze contract requirements. * Participate in investigating technical problems and establishing procedures and corrective actions to avoid recurrences. Your Background: * Bachelor's Degree in engineering, business or related field preferred * Minimum 3 years of technical customer support experience in the Industrial, Utility or related fields, or equivalent experience * General knowledge of power transmission & distribution products/systems preferred * Previous experience with business to business customer support preferred * Must have knowledge and skill in utilization of computer databases; empower experience preferred * Candidates must already have a work authorization that allows them to work for ABB in United States. More about us ABB Installation Products Division (formerly Thomas&Betts), helps manage the connection, protection and distribution of electrical power from source to socket. The Division's products are engineered to provide ease of installation and... For full info follow application link. Equal Employment Opportunity and Affirmative Action at ABB Inc. ABB Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: http://www1.eeoc.gov/employers/upload/eeoc\_self\_print\_poster.pdf http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/5F0E41115F244DD9

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