Production Resource Specialist

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive company, Eastman employs approximately 13,000 people around the world and serves customers in more than 100 countries. The company had 2025 revenue of approximately $8.8 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com.

Note

Eastman will not accept applicants for this offered position who require visa sponsorship, including those whose status is F-1 visa OPT who subsequently would require ongoing visa sponsorship.

Responsibilities

Eastman's Manufacturing Information Services (MIS) team seeks an experienced, detail-oriented Production Resource Specialist to support production data integrity and the end-to-end flow of manufacturing information across SAP and LIMS. This role collaborates with Manufacturing, Supply Chain, Quality/QA, Tech Staff and IT partners to enable on-time shipments, accurate inventory, month-end (EOM) closing and correct production documentation. The ideal candidate is highly organized, comfortable working with multiple stakeholders, skilled at troubleshooting system errors and able to prioritize urgent production requests.

Responsibilities will include but not be limited to:

• Monitor accuracy of SAP production and make necessary corrections

• Work with Production Planner daily regarding schedule changes and updates

• Perform month-end (EOM) activities

• Perform yearly physical inventory counts and reconciliations for raw and finished goods.

• Crosstrain on related MIS roles which may require rotation among various processes

• Actively participate in continuous improvement initiatives to optimize production workflows and data quality.

• Support commercialization and GMN creation; execute start-to-finish builds and manage associated forms. Handle emergency/urgent commercialization requests as needed.

• Process SAP Master Data changes (e.g., material info changes, inspection plans, work centers, access updates) and coordinate approvals.

• Monitor and clear daily SAP/LIMS errors

• Manage process order organization and communicate schedule or order changes to manufacturing and planning teams.

• Print and verify batch packets and labels; ensure analytical results and release criteria are completed and accurate prior to shipment

• Conduct routine walkthroughs of manufacturing areas to assess raw material needs and manage special raw material requests from Technology and other partners

• Coordinate packaging supplies and complete packaging supplies adjustments at month end

• Support inventory allocations for customer-specific needs and weight/goods issue processing for shipments (truck/rail) as required

Qualifications

• High school diploma or equivalent required

• Associate or Bachelor’s degree preferred but not required; relevant manufacturing or technical experience accepted in lieu of degree.

• Microsoft Office proficiency, including Excel skills, highly preferred

• Strong hands-on SAP proficiency strongly preferred (process order, master data, material movements, security/roles, etc.)

• Experience with inventory management, production planning, manufacturing operations, or cost analysis preferred.

• Familiarity with LIMS a plus

Desired Skills & Behaviors

• Willingness and desire to function in a team setting and exhibit behaviors that support overall company goals and objectives

• Strong organizational skills with attention to detail and a high sense of urgency; ability to manage competing priorities and meet deadlines

• Excellent written and verbal communication; ability to work collaboratively with cross-functional partners (Manufacturing, Supply Chain, Quality, Tech/IT, Lab, Warehouse)

• Data accuracy under time-critical conditions (EOM)

• Continuous improvement mindset; actively participate in improvement projects and propose process/automation opportunities

• Adaptable

Eastman is an equal opportunity employer and is committed to creating a highly engaged workforce, where everyone can contribute to their fullest potential each day.