Director of Operations, GHP - Dean's Office

Description

The Director of Operations (DO) provides administrative and operational leadership for the Global Health Program (GHP) and directly supervises staff responsible for supporting the Program's broad range of activities. The incumbent oversees day-to-day program operations, including management of unit finances and annual budget, annual awards and grants programming, student, postgraduate trainee, and faculty educational programming, partnership agreements, and internal and external communications. In close coordination with the Director of GHP, the DO develops, assigns, and oversees workflows and operational priorities; supervises staff performance and development; establishes and maintains standard operating procedures; ensures quality and consistency of work products; manages administrative resources; and supports the continued growth and effective operation of the Program. The DO serves as an operational leader for the unit and is responsible for staff supervision, workflow management, budget administration, process improvement, and administrative oversight across multiple functional areas within GHP.

Qualifications

Required:

• Bachelor's Degree and/or equivalent combination of education and experience.

• Substantial knowledge of organizational management and practice and experience with management of complex financial systems, controls and budget processes, preferably within an academic institution

• Experience with developing, implementing, and reviewing SOPs for complex, global educational programming, preferably at a professional degree level

• Outstanding interpersonal skills, ability to handle sensitive human resources issues, and supervises a diverse staff in handling these matters.

• Outstanding verbal and written communications skills

• Outstanding organizational skills to manage many competing timetables and responsibilities

• Ability to delegate, effectively supervise, and plan for the timely and successful completion of short- and long-term assignments.

Preferred:

• Master's degree in relevant field, preferably in Business or Organizational Management.

• Minimum 7 years of related experience or training in a complex, university-based setting.

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