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Patient Registration - New Hartford

Mohawk Valley Health System

NEW HARTFORD, NYFull-time$17–23/hrSeen 2 days agoSeen in employer's feed 2 days ago

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At a glance

Compensation
$17–23/hr
Location
NEW HARTFORD, NY
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The Patient Registration Clerk (FLOAT) obtains and enters patient information to complete accurate registrations for patient care, billing, and regulatory requirements, documenting details in the Epic registration system. The role involves interviewing patients or representatives in person or by phone, explaining and completing facility forms, witnessing signatures, collecting payments, and meeting productivity and quality goals.

Skills & qualifications

RequiredNice to have

Skills

Patient RegistrationEpic Registration SystemPatient InterviewingCustomer ServicePayment CollectionCash Handling

Qualifications

High School Diploma or EquivalentPrior Healthcare Registration ExperienceMedical Office, Hospital or Insurance Experience

Full job description

Patient Registration - New Hartford

Department: MG - PRIM - NEW HARTFORD

Job Summary

Under the direct supervision of the manager or designee, the Patient Registration Clerk (FLOAT) is responsible for obtaining required information from patients in order to complete an accurate registration for the use in patient care, billing and all regulatory requirements and documenting all information into correct area within the Epic registration system.

Core Job Responsibilities

  • Responsible for accurately obtaining and entering information for 50+ data fields.

  • Use pre-determined interviewing techniques and scripting when obtaining information from patients and/or patient representatives, in person or via phone.

  • Must demonstrate positive customer service, even at the most difficult of times both face to face, phone and via email.

  • Understand, explain, and accurately complete required facility forms before obtaining and witnessing patient signatures

  • Responsible for payment collection activities, including handling cash.

  • Meets or exceeds productivity and quality goals.

  • May be assigned to work edits/errors out of designated work queue’s or reports.

  • Perform other duties as required.

Education/Experience Requirements

REQUIRED:

  • High school diploma or equivalent

PREFERRED:

  • Prior healthcare registration experience

  • 1 year of medical office, hospital or medical insurance related experience

Licensure/Certification Requirements

Disclaimer

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor.

Job Details

Req Id 99108

Department MG - PRIM - NEW HARTFORD

Shift Days

Shift Hours Worked 8.00

FTE 1

Work Schedule HRLY NON-UNION-8 HR

Employee Status A1 - Full-Time

Union Non-Union

Pay Range $17.00 - $23.00 Per Hour

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