Project Manager (AV)
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At a glance
Job overview
Creative Realities is seeking an A/V Project Manager to lead multiple digital signage and AV installation projects for clients. The role oversees planning, coordination of internal resources and subcontractors, manages schedule, cost and quality, handles technical escalations, and ensures milestones and billing are met while collaborating with program and account managers.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Experience Required
7 years
Minimum Education Required
Bachelor's Degree
Education Or Experience Substitution
Installation project related experience
Expected Start Date
09/08/2026
Compensation
$
Hours Per Week
40
Number Of Positions
1
Work Schedule and Shift Requirements
Monday-Friday
Job Description
About Creative Realities
Creative Realities, Inc. (NASDAQ: CREX) is a full-service, digital signage solutions company with a passion and purpose of connecting brands and people in spaces and places they love. We design, develop, deploy, and maintain digital experiences that are contextually relevant, omni-channel, and specific to the physical environment. Our approach is consultative, tech-agnostic, and solution centric. Our capabilities are end-to-end with the ability to deploy at scale - whether its thousands of locations or a single flagship experience. We specialize in key verticals including Automotive, C-Store, QSR, Heath Care, Retail, and Sports & Entertainment with extensive experience in how digital transforms these environments. Our purpose-built CMS software and ad-revenue / monetization platforms are considered best in class and serve as the backbone for successful installations and ongoing support. Visit www.CRI.com for our full story.
Areas of Concentration
Digital Signage | A/V Installation | Construction
About the Position
We are looking for an A/V Project Manager who has experience in the A/V installation, Digital Signage, or construction industries who can manage multiple digital solution installations for our clients. The A/V Project Manager is the primary project management lead who is accountable for running multiple AV Install projects through both Installation Planning and Execution phases, creating a predictable experience for both employees and clients alike. This position will a part of a rollout of several projects with similar scopes of work. You will work closely with a Program Manager who is running this business vertical to forecast and plan installations for each customer assigned.
Key Responsibilities:
Responsible for planning, facilitating, and administering the installation projects assigned to them.
Coordinate internal resources and installation sub-contractors to ensure that all elements of the overall solution are properly and effectively deployed.
Will serve as first level of technical escalation for installation issues for assigned program team.
Assisting install managers with more complex installations.
Identify, assess and communicate with all stakeholders
Manage the triple constraints on any given project: Schedule, Cost and Quality
Manage overall project timelines and milestones by working with cross functional team, while considering budget, schedule and quality of the project
Assume full ownership for the project and escalate to senior management as needed to ensure company and client goals are met
Manage/initiate all project billing per the SOW
Participate in weekly project reviews with internal teams and clients as required
Ensure client and internal milestones are met and appropriate approvals are obtained and documented
Travel up to 30%
Administration:
Collect and maintain all required project artifacts
Work with Account Managers to create change orders as required
Manage/initiate all project billing per the SOW
Provide timely and professional client service to ensure client’s expectations and needs are met
Ensure client and internal milestones are met and appropriate approvals are obtained and documented
Review Budget vs. Actuals on all projects weekly to ensure we are within scope
Provide Weekly update to management on install success/fail metrics
Education and Experience
7+ years installation project related experience
Knowledge of digital signage, commercial display solutions, and/or interactive kiosk industries preferred
Bachelor’s Degree preferred
AVIXA CTS and/or Digital Signage Federation certification desired
Experienced user of software CRM tools. Proficient with Microsoft Office applications.
Strong technical aptitude and ability to translate technical concepts for non-technical buyers
Key Competencies/Behaviors
Highly flexible and able to respond quickly to unforeseen changes in projects and customer requirements
Self-motivated, achievement-oriented with superior planning and time management skills
Excellent written communication and presentation skills
Team oriented; Ability to collaborate cross functionally and to influence without direct authority
Positive attitude; willingness and initiative to learn
Must be comfortable working in a deadline-oriented, fast paced business environment with shifting priorities
Must be able to handle multiple projects at once
Job Type
Full time
Benefits Offered
Company paid individual portion of Medical, Dental, Life, Long and Short-Term Disability insurances; access to participate in company Vision insurance and other voluntary benefit programs; eligibility for a high-deductible health plan (HDHP) with HSA option, including HSA company contribution, FSA, DCFSA; 401(k) program, including company paid match of up to 3% of annual salary; paid time off and holiday pay. Summer hours, Employee Recognition Program, Wellness Program, and more. May be subject to change based on open enrollment periods or at the Company’s discretion.
Equal Employment Opportunity (EEO) Employer
Yes
Background Check Required
Yes
Industry
Technical Services
Place of Work
On-site
Requisition ID
61209
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