Enterprise Network Engineer II

Under limited supervision, plan, design, implement, and maintain the universitys enterprise network and telecommunications systems to meet performance objectives and service level agreements:Design and support campus wireless networks, including access points, controllers, SSIDs, and RF settings.Troubleshoot wireless issues such as interference, roaming, authentication, and client performance.Establish and maintain effective relationships with ET and unit representatives to understand end-user network and telecommunications needs across classrooms, research labs, and university auxiliary venues:Work with ET and campus units to understand wireless and network needs in classrooms, labs, housing, and event spaces.Coordinate surveys, maintenance, and deployments to improve service with minimal disruption.Assist with the evaluation of new network technologies, proof-of-concept initiatives, process standardization, and configuration automation:Test new network and wireless technologies, including Wi-Fi platforms and management tools.Help standardize configurations and automate routine network tasks.Raise visibility of issues and collaborate with the extended team on automation processes, fault detection, standardized operations, and lifecycle management:Use monitoring and reporting tools to identify network and wireless issues.Support upgrades, recurring issue tracking, and lifecycle planning for network infrastructure.Provide escalation support for network design, troubleshooting, and after-hours on-call activities:Provide escalation support for network and wireless outages, design issues, and complex troubleshooting.Assist with after-hours support, maintenance work, and incident response as needed.Driving university-owned vehicles to job sites is required for this position. Maintain acceptable driver rating as established in Policy UTS157.Perform other related functions as assigned.