Client Event Services Agent

Job Description

Insight Global is looking for an Provisioning Technician to join one of our largest financial clients sitting onsite 5x a week out of their Draper, UT office. They will be joining the Client Event Services group that has three key areas they are responsible for supporting. The area this person will be joining is market data privilege management that is responsible for doing market data provisioning on third party products like Bloomberg, Reuters, etc. This team is responsible for providing provisioning support to over 400 vendors. On a day to day, this person will be pushing through software, doing credential management, troubleshooting any technical issues with clients and users.

Skills and Requirements

-2+ years of client support experience -Experience with Voice Systems - Cisco, Voicemail, Trader Voice, Voice Recording, Circuit Provisioning, IPCC, Amazon Connect, Finesse, Zoom Phone -Excellent communication both verbal and written -Knowledge of Bloomberg or Reuters for provisioning

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].