
File Supervisor (File Room/Scanning Supervisor)
Veterans Health Administration
Kansas City, MO · HybridFull-time$51–67K/yrPosted 5 days ago
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Job overview
The File Clerk Supervisor oversees the file room and scanning activities within the Health Information Management Section at the Kansas City Veterans Affairs Medical Center. The role directs daily operations, supervises file clerks and contracted staff, maintains unit procedures for records handling, and monitors quality assurance. The position may be authorized for telework but is not virtual.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Summary
The File Clerk Supervisor position is located within the Scanning Section of the Health Information Management (HIMS) in the Business Operations Service (BOS) at the Kansas City Veterans Affairs Medical Center (KCVAMC). Incumbent will supervise the functions of the file room and scanning activities of the file room/scanning clerks within HIMS.
Duties
The primary purpose of this position is supervision of the Medical Records Scanning and File Room unit of the Health Information Management Section (HIMS) which includes: maintenance and storage of inpatient and outpatient Veterans Affairs (VA) records, retrieval of records for requests, studies, or delivery to designated location, scanning of documents into the electronic medical record, filing of loose documents, check in and/or transfer out of records and retirement of records in compliance with Veterans Health Administration (VHA) policies as well as Joint Commission standards for paper and electronic medical records. Major duties include, but are not limited to: File Supervisor is responsible for the daily operation of the Medical Records Scanning and File Room unit Plans for, organizes, administers, and directs how the work will be accomplished for the organization Expected to assure that all subordinates are functioning at or above a fully successful level for the unit to provide the expected support to other sections, services, Veterans and others with whom there is contact Follows directives in a timely and accurate manner and does not wait until the deadline to ask clarifying questions Plans and directs programs that provide total support services functions that require the application of highly specialized knowledge and skills Establishes and keeps current unit procedures relative to record retrieval, record tracking, scanning/importing, purging and retirement of records and basic file room and record maintenance based on procedures outlined applicable national and local policies Provides direct supervision to the lead file clerk, twelve (12) file clerks, and contracted staff Establishes, implements and monitors a quality assurance (QA) program within the unit Provides initial departmental overview training to new employees within one day of assignment Work Schedule: Monday-Friday, 7am-3:30pm or 8am-4:30pm Telework: This position may be authorized for telework. Virtual: This is not a virtual position. Position Description/PD#: File Supervisor (File Room/Scanning Supervisor)/PD092910 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements
You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/02/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: ability to provide direct supervision, coordinates recruitment efforts, reviews daily work assignments; utilize software applications for collection and reporting of data, conducts on the job training, and communicates effectively with others. You will be rated on the following Competencies for this position: Communication Data Management Developing Others Standards Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work involves considerable walking, standing and bending in searching form various files. There is occasional lifting and carrying of such items as record boxes and bulky files. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Education
There is no educational substitution at this grade level. How You Will Be Evaluated
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. Other Information
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
How this job compares
Set against the 407 open Health Information Management jobs on Olive Jobs, counted October 27, 2026.
- Pay
- This posting$51–67K/yr
- US median$65–93K/yr65 salary ranges
This range's midpoint, $59K, is 22% below the US median midpoint ($76K) — in the lowest quarter of Health Information Management salary ranges across the US.
- Openings
- Olive Jobs lists 10 open Health Information Management jobs in Missouri and 407 across the US. 14% of them nationwide are listed as remote or flexible.
- Hiring the most across the US
- Baylor Scott & White Health49 open
- Oracle20 open
- HCA Healthcare15 open
- Experience
- This posting asks for at least 1 year of experience — less than three in four Health Information Management postings that state a minimum ask for (median 3 years, across 285 postings).
- Education
- 70 of the 407 open Health Information Management jobs (17%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 27, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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