Service Advisor

Priority Chevrolet Greenbrier, Chesapeake, VA 23320

Full time

R118413

Dealership:L0592 Priority Chevrolet Greenbrier

Main Shop Service Advisor | Priority Chevrolet Chesapeake

Drive Your Career Forward with Priority Chevrolet Chesapeake

Are you a customer-focused automotive professional who thrives in a fast-paced service environment? Priority Chevrolet Chesapeake is looking for an experienced Main Shop Service Advisor to join our team. If you're passionate about delivering exceptional customer experiences, building lasting relationships, and helping customers maintain their vehicles, we want to hear from you.

What You'll Do

• Greet customers and serve as their primary point of contact throughout the service process

• Listen to customer concerns and accurately document vehicle needs

• Recommend maintenance and repair services based on vehicle inspections and manufacturer guidelines

• Communicate repair updates, timelines, and costs clearly and professionally

• Coordinate with technicians to ensure efficient workflow and timely vehicle delivery

• Review completed repairs with customers and ensure complete satisfaction

• Maintain strong CSI performance and help drive service department growth

What You'll Bring

• Previous Service Advisor experience in an automotive dealership environment

• Strong customer service and relationship-building skills

• Excellent communication and organizational abilities

• Ability to multitask in a high-volume service department

• Experience using dealership management systems and service software

• Valid driver's license with an acceptable driving record

• A positive attitude and team-first mentality

Why Join Priority Chevrolet Chesapeake?

• Join one of the area's leading Chevrolet dealerships

• High-volume service department with consistent customer traffic

• Supportive leadership team and collaborative culture

• Ongoing training and professional development opportunities

• Career advancement opportunities within a growing automotive organization

• Competitive benefits package, including medical, dental, vision, 401(k), and paid time off

Total Rewards

Potential earnings $60,000-$100,000

Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay

• Medical, Dental and Vision Plans

• Paid Holidays & PTO

• Short and Long-Term Disability

• Paid Life Insurance

• 401(k) Retirement Plan

• Employee Stock Purchase Plan

• Lithia Learning Center

• Vehicle Purchase Discounts

• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!