Community Services/Case Worker

Position Summary The Case Worker supports applicants seeking Home and Community-Based Services (HCBS) by conducting in-home intake visits, guiding individuals through the eligibility process, and ensuring a smooth transition from application to enrollment. This role is field-based and requires daily travel within the assigned county, with occasional travel outside the area based on business needs. A personal vehicle is required; public transportation is not permitted. Butler County ## Key Responsibilities 1. County Travel - Travels throughout the assigned county and, when needed, neighboring counties to meet applicants in their homes and support business needs. 2. HCBS Intake Visits - Conducts in-home intake visits for HCBS applicants and facilitates the eligibility determination process from initial identification through enrollment or termination. 3. Program Education - Presents and explains HCBS program options, ensuring applicants understand their rights, responsibilities, and available supports. 4. Application Assistance - Assists applicants with completing and submitting applications, including data entry into the COMPASS system. 5. MCO and Provider Selection - Supports applicants in selecting a Managed Care Organization (MCO), Life Provider, or Support Coordinator that aligns with their needs while maintaining consumer choice and control. 6. Community Partnerships - Builds and maintains relationships with community organizations, advocates, and stakeholders to improve the application process and reduce barriers to enrollment. 7. Cross-Agency Collaboration - Coordinates with physicians, County Assistance Offices, nursing homes, rehabilitation facilities, and other service providers to support mutual consumers. 8. Case Progress Monitoring - Identifies stalled or delayed cases and provides additional support to ensure timely processing. 9. Meetings & Reporting - Attends scheduled meetings and provides regular updates on schedule availability and caseload activity. 10. Physical Requirements - Occasionally lifts or moves items up to 25 lbs. 11. Other duties as assigned by management. ## Qualifications & Requirements 1. Valid driver's license and reliable personal vehicle 2. Ability to travel daily within the assigned county 3. Strong communication, interpersonal, and organizational skills 4. Ability to work independently in the field and manage time effectively 5. Comfort working in applicants' homes and diverse community settings