Human Resources Representative - Multi-Site

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People * Customers * Trust Human Resources Representative Multi-site Position Summary The Human Resources Representative provides comprehensive HR and administrative support for two manufacturing facilities located in Pennsylvania and Ohio. This role is responsible for supporting the full employee lifecycle, with a primary focus on recruiting, onboarding, employee records administration, leave management, training support, and compliance with company policies and employment regulations. The position partners closely with plant leadership to support a positive employee experience and ensure efficient HR operations. This position supports facilities in Cheswick, PA, and Massillon, OH and is expected to spend approximately 80% of the time onsite at the manufacturing locations. Key Responsibilities Recruitment and Onboarding - Manage the recruiting process for hourly and salaried positions, including sourcing, screening, and coordinating interviews. - Develop and maintain relationships with community organizations, schools, and workforce development programs to support recruiting initiatives. - Coordinate and facilitate new hire onboarding and orientation programs for hourly and salaried employees. - Assist with employee requisitions, job descriptions, and hiring documentation. HR Administration and Employee Support - Maintain accurate and confidential employee records and HR documentation. - Coordinate administrative aspects of employee lifecycle activities, including onboarding, performance reviews, personnel changes, and leaves of absence. - Ensure compliance with company policies and federal, state, and local employment regulations including completion and maintenance of I-9 employment eligibility verification. - Serve as a resource for employees and managers regarding HR policies, procedures, and programs. Leave and Attendance Management - Serve as the facility's primary FMLA administrator and liaison with third-party leave and disability vendors. - Process and track FMLA, short-term disability, and other leave-related documentation. - Monitor attendance programs and maintain attendance records. - Respond to and manage unemployment claims. Training and Employee Retention - Support hourly employee training initiatives and maintain training records. - Monitor turnover trends and collaborate with leadership to implement retention strategies. - Assist with employee engagement and workforce development efforts. Continuous Improvement - Promote a culture of collaboration, communication, and continuous improvement. - Support PCA's Commitment to Service by delivering responsive, customer-focused HR support and identifying opportunities to improve HR processes and employee experience. - Lead special HR projects related to recruitment, retention, engagement, policy development and workforce planning.