
Supervisor- Dual CCS (community services
WCS WISCONSIN COMMUNITY SERVICE
MILWAUKEE, WIJobSeen todaySeen in employer's feed today
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Job overview
The Supervisor- Dual CCS oversees care coordination services for CCS and CLTS, leading a team of Care Coordinators and supporting complex cases. The role focuses on family-centered, trauma-informed, strength-based, and culturally responsive care for youth and families. It also involves quality assurance, compliance, community partnerships, staff development, and providing Care Coordinator coverage when needed.
Skills & qualifications
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Full job description
JOB REQUIREMENTS: What You'll Do Supervise, coach, and develop a team of 812 Care Coordinators. Champion family-centered, trauma-informed, strength-based, and culturally responsive care. Oversee CCS and CLTS care coordination services and support staff with complex cases. Train and onboard new Care Coordinators. Monitor documentation, service utilization, authorizations, progress notes, and required reviews. Conduct quality assurance audits and ensure compliance with Milwaukee County, CCS/CLTS, and DHS 36 requirements. Maintain strong partnerships with Milwaukee County CCS/CYFS, Wraparound Milwaukee, families, and community providers. Participate in program meetings, quality improvement activities, and external audits. Respond to critical incidents and provide leadership during challenging situations. Provide Care Coordinator coverage when needed. ***** OTHER EXPERIENCE AND QUALIFICATIONS: What You'll Do Supervise, coach, and develop a team of 812 Care Coordinators. Champion family-centered, trauma-informed, strength-based, and culturally responsive care. Oversee CCS and CLTS care coordination services and support staff with complex cases. Train and onboard new Care Coordinators. Monitor documentation, service utilization, authorizations, progress notes, and required reviews. Conduct quality assurance audits and ensure compliance with Milwaukee County, CCS/CLTS, and DHS 36 requirements. Maintain strong partnerships with Milwaukee County CCS/CYFS, Wraparound Milwaukee, families, and community providers. Participate in program meetings, quality improvement activities, and external audits. Respond to critical incidents and provide leadership during challenging situations. Provide Care Coordinator coverage when needed. What We're Looking For You are a great fit if you are a compassionate, organized, confident leader who understands the needs of youth and families. Required: Associate's or Bachelor's degree in human services, social work, psychology, education, sociology, or related field plus 1 year of CCS/CLTS experience; OR Associate's or Bachelor's degree in another field plus 4 years of experience working with the target population, including 1 year of CCS/CLTS experience. Strong communication, organization, problem-solving, and time-management skills. Ability to work effectively with diverse youth, families, providers, and community partners. Experience with electronic health records and Microsoft Office. Ability to work independently while providing strong team leadership. Valid driver's license and ability to drive for community-based work. ***** APPLICATION INSTRUCTIONS: Apply Online: https://talentwire.org/bm5QjZ?rf=DCICONSULT
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