Guest Services Specialist
Riverview, FLPer DiemSeen 3 days agoSeen in employer's feed 3 days ago
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Job overview
BayCare Health System seeks a Guest Services Specialist at St Joseph's South Hospital in Riverview, FL. The role focuses on hospitality, delivering world‑class customer service, acting as a liaison, and managing reception, registration, visitor and document processes while supporting a positive guest experience.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Join the team that is revolutionizing health care – BayCare Health System
Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.
Our team members focus on tomorrow by achieving personal and professional success today. That's why you'll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.
Title: Guest Services Specialist
Facility: St Joseph's South Hospital
The Guest Services Specialist is responsible for the following:
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Delivering world class customer service and functions as the guests’ liaison to all services within the designated BayCare Health System’s hospital and the surrounding community
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Must possess advanced computer skills
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Will become proficient in all the following, as required: reception, registration and check-in, visitor management, waiting room management, document management, environment of care and emergency response.
This role is hospitality-focused and critical to support a positive experience for each guest.
Required specific skills include:
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self-motivated team-player with 1-year of demonstrable success in a high stress, fast-paced work environment.
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Must successfully complete OLC training modules as assigned within 12 months.
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Required Experience is 1 year Related field and 2 years Customer Service.
BayCare offers a competitive total reward package including:
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Benefits (Health, Dental, Vision)
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Paid time off
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Tuition reimbursement
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401k match and additional yearly contribution
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Yearly performance appraisals and team award bonus
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Community discounts and more
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AND the chance to be part of an amazing team and a great place to work!
Minimum Qualifications:
Required Experience
- 1 year Related field and 2 years Customer Service.
Education:
- HS Graduate or Equivalent GED required
Location: Riverview, FL
Status: PRN (AS NEEDED)
Shift Hours: Varies
Weekend Work: Occasional
Equal Opportunity Employer Veterans/Disabled
Position Guest Services Specialist
Location Riverview:St Josephs South | Business and Administrative | PRN
Req ID 174885
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