Raymond James Financial, Inc. logo

Lead Business Analyst, Technology

Raymond James Financial, Inc.

Saint Petersburg, FL · HybridJobSeen 5 days agoSeen in employer's feed 5 days ago

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At a glance

Compensation
No compensation found
Location
Saint Petersburg, FLHybrid
Work Authorization
Not specified

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Job overview

The Lead Business Analyst, Technology translates business needs into technical requirements and user stories, and leads requirements work for complex technology initiatives. The role collaborates with developers, QA, and business stakeholders, supports testing and production issue resolution, and applies project management and change-control practices. It follows a hybrid work model with three office days per week in St. Petersburg and is not eligible for work visa sponsorship.

Skills & qualifications

RequiredNice to have

Skills

Requirements ElicitationRequirements DocumentationStakeholder InfluenceConsensus BuildingData AnalysisTesting SupportIssue TriageSDLCAgileWaterfallHybrid MethodologiesVendor Relationship ManagementSQLTFSAzure DevOpsServiceNowVisioPostmanPrioritizationCommunicationOpenPagesBusiness Continuity in the CloudEverbridge 360CopilotChatGPT

Full job description

This position follows a hybrid work model, with an expectation to be in the office 3 days per week at the St. Petersburg, FL Corporate Office location.

Please note: This role is not eligible for Work Visa sponsorship, either currently or in the future.

Responsibilities

  • Translate business needs into clear, actionable technical requirements and user stories.

  • Act as a subject matter expert (SME) for assigned systems and business domains.

  • Lead the elicitation, documentation, and management of business and functional requirements for complex technology initiatives.

  • Collaborate with cross-functional teams including developers, QA, and business stakeholders to ensure successful delivery.

  • Facilitate user acceptance testing (UAT), validate test cases, and ensure solutions meet business expectations.

  • Create and maintain process flows, wireframes, prototypes, and technical/user documentation.

  • Support production issue triage and resolution

  • Apply project management, change control, and issue tracking best practices throughout the project lifecycle.

Experience and Skills:

  • Proven ability to elicit & document business requirements, influence stakeholders, and drive consensus across diverse teams.

  • Proficient in data analysis, testing support, and issue triaging.

  • Strong understanding of SDLC, Agile, Waterfall, and hybrid methodologies.

  • Proven ability to manage vendor relationships, including defining scope, monitoring deliverables, mitigating risks, and ensuring adherence to contractual SLAs.

  • Experience with tools like SQL, TFS, Azure DevOps, ServiceNow, Visio, and Postman a plus.

  • Demonstrated ability to manage multiple priorities and switch between projects as needed.

  • Excellent communication skills with the ability to translate between technical and business audiences.

  • Experience with Legal/Compliance/Risk Management based software implementations, specifically OpenPages, Business Continuity in the Cloud, or Everbridge 360 a plus.

  • Familiarity with AI tools (e.g., Copilot, ChatGPT) for documentation and productivity is desirable.

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