MIHP/CSHCS/Lead Program Representatiave

There is a job vacancy with the BAY COUNTY HEALTH DEPARTMENT- MATERNAL INFANT HEALTH PROGRAM / CHILDREN'S SPECIAL HEALTH CARE SERVICES PROGRAM/CHILDHOOD LEAD PROGRAM JOB TITLE: MIHP/CSHCS/LEAD PROGRAM REPRESENTATIVE PAY GRADE: $17.35 per hour entry, progressing to $20.50 per hour after 2 years (TU06) APPLICATION PROCEDURE: Apply at www.baycountymi.gov/jobs POSTING END DATE: OCTOBER 27, 2026 Full-time position, with benefits - In accordance with the agreement between the County and Local 15157, United Steelworkers, qualified County employee applicants may first be considered although union membership is voluntary. GENERAL SUMMARY: Using well-defined policies and procedures, performs a variety of clerical support services involving routine and semi-complex tasks. Responsible for program-specific data entry, billing, and record keeping for the Maternal Infant Health Program (MIHP), the Children's Special Health Care Services (CSHCS) Program, and Childhood Lead Program. This position provides program eligibility information, description of services, processes invoices and client travel reimbursements, and other assistance, as required. Provides Medicaid and MOMS (Maternity Outpatient Medical Services) eligibility information to clients and assistance with application process; Communicates with Medical Health Plans, divisions of the Michigan Department of Health & Human Services (MDHHS), and interacts with community agencies and medical providers. Work may be occasionally demanding in terms of multi-tasking and maintaining organization. Supervision is general under the direction of the Nursing Services Manager. ESSENTIAL FUNCTIONS: 1. Serves as a receptionist greeting clients, knowledgeable in providing program information and scheduling appointments. 2. Informs families of their rights and responsibilities in the MIHP, CSHCS and Childhood Lead Programs. 3. Has a working knowledge of the Medicaid Provider Manual as it applies to program requirements, protocols and guidelines for CSHCS and MIHP. 4. Provides outreach and maintains communications with community agencies and medical provider offices regarding CSHCS, MIHP and Childhood Lead Program. 5. Compiles monthly reports for MIHP and CSHCS staff, tabulates statistical data and submits other reports in a timely manner including quarterly data to the MDHHS and monthly MIHP reports to Medicaid Health Plans. 6. Processes MIHP referrals and assists with mailings to providers and Medicaid Health Plans. 7. Takes minutes at CSHCS, MIHP and other agency meetings, as requested. 8. Provides program representation for CSHCS clients and serves as a client liaison with MDHHS, other medical providers and community agencies. 9. Provides services and procedural information to families for application and renewal for CSHCS by assisting families with completion of CSHCS application including: analyzing data for financial assessments, payment agreements, COBRA insurance applications and other data as needed. 10. Provides outreach and assistance with special programs for families that are outside the scope of covered services but unique to the CSHCS Program, such as the Children with Special Needs (CSN) fund. 11. Responds to questions or concerns families might have regarding CSHCS program; helps assess the family's needs; assists CSHCS Program nurse with beneficiary care coordination. 12. Arranges for CSHCS diagnostic evaluation referrals and requests medical reports needed to determine medical eligibility for new and renewal of CSHCS. 13. Completes MUNIS functions for CSHCS, MIHP and Childhood Lead departments and staff to pay bills, travel reimbursement and request permission to attend trainings. 14. Where appropriate, attends required conferences, trainings and meetings to increase knowledge of MIHP, CSHCS and Childhood Lead Programs and billing. 15. May be cross-trained w