Facility Lead

The Facility Lead oversees the day-to-day operations of the office, ensuring a safe, efficient, and professional workplace environment. This role is responsible for facility services, workplace operations, vendor and landlord relationships, budgeting and financial administration, health and safety, security, sustainability initiatives, office projects, and space management. The Facility Lead provides leadership and direct supervision to local Facilities staff while serving as a key partner to office leadership and corporate support teams.

Key Responsibilities

• Manage daily facility operations, ensuring the office is properly equipped, maintained, and supports business objectives.

• Lead and supervise local Facilities staff, including training, performance management, and employee development.

• Manage facility budgets, invoices, purchase requests, financial reporting, and annual planning activities.

• Serve as the primary liaison with landlords, property management, contractors, vendors, and service providers.

• Maintain office services including reception, mail, records management, space utilization, and workplace systems. Provide backup to receptionist by sitting at the front desk when needed.

• Support office moves, renovations, furniture reconfigurations, and facility improvement projects.

• Ensure compliance with company policies related to health, safety, security, business continuity, and sustainability.

• Coordinate employee onboarding and offboarding support, access management, visitor management, and emergency communications.

• Maintain facility, lease, utilization, sustainability, and compliance records and reporting.

• Partner with office leadership and cross-functional teams including HR, IT, Security, Finance, and HSE to support operational needs.

• Perform additional duties and special projects as assigned.

Working Conditions

• 100% onsite role.

• May require lifting up to 50 lbs., walking, bending, climbing stairs or ladders, and prolonged periods of sitting or computer use.

• High school diploma or equivalent.

• 5+ years of experience in facilities management, office operations, workplace services, property management, or a related field.

• Experience managing vendors, budgets, facility projects, and workplace operations.

• Knowledge of workplace health and safety, security, business continuity, and sustainability practices.

• Demonstrated leadership, supervisory, or team coordination experience.

• Strong organizational, communication, customer service, and problem-solving skills.

• Proficiency with Microsoft Office and related workplace management systems.

• Ability to manage multiple priorities and build effective relationships across all levels of the organization.

Ideally, you'll also have:

• Associate's or Bachelor's degree in Facilities Management, Business Administration, Operations Management, or a related field.

• Professional facilities management, safety, or property management certification.

• Experience in a corporate or multi-site office environment.

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