Customer Portal Administrator - AR Support

Job Description

A large chemical manufacturing client of Insight Global is seeking a Customer Portal Administrator to support the Accounts Receivable and Customer Service department. This person will be responsible for managing multiple customer portals and ensuring proper invoice processing within. They will maintain a list of uploaded invoices to track their status, generate and submit to the Supply Chain VP and Customer Service Director a weekly report of unapproved invoices and resolution attempts made, partner with AR, AP, and Customer Service to resolve invoicing disputes, and continuously update portal instructions to maintain up-to-date customer contact information. This role will be hybrid, with work from home days on Monday and Friday. The established pay rate for this role is $25-26/hr, based on experience.

Skills and Requirements

• 2+ years of experience working with customer A/R and invoicing portals
• Ariba, Cortex, HSN, Open Invoice, SAP Fieldglass
• Accounts receivable experience
• Collections, processing invoices, etc.
• Strong proficiency in Microsoft Excel and other Microsoft products
• Excellent communication skills with the ability to work effectively across multiple departments and various levels of management
• Highly detail-oriented and exceptionally organized
• Experience with EDI (electronic data interchange) setup and maintenance

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].