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First Deputy Director

City of New York

New York, NYJob$153K/yrSeen 1w agoSeen in employer's feed 3 days ago

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At a glance

Compensation
$153K/yr
Location
New York, NY
Work Authorization
Not specified

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Job overview

The First Deputy Director oversees borough child protection operations for the Administration for Children’s Services, ensuring timely investigations of child abuse and neglect reports and delivery of protective, preventive, and family services. The role directs managers and casework units, oversees compliance and operational systems, and acts for the Borough Commissioner when unavailable. The preferred candidate has managerial accomplishments in child protection or a related human service field; a master’s degree and bilingual ability are preferred or considered a plus.

Skills & qualifications

RequiredNice to have

Skills

Managerial AccomplishmentsChild ProtectionSocial ServicesCommunicationTactful CommunicationChild WelfareConnections SystemAutomated Child Welfare SystemsSpanishOther Languages

Qualifications

Managerial or Supervisory AccomplishmentsMaster of Social Work or Related Master'sFour Years Social Services ExperienceEighteen Months Supervisory ExperienceBaccalaureate Degree or EquivalentChild-Caring Background Check

Full job description

Job Description

THIS POSITION IS OPEN TO INTERNAL ACS APPLICANTS ONLY.

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY OF $152,843.00.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.

In each DCP borough and program office, an Administration team provides a catalog of critical support functions, enabling child protective staff to focus on supporting our children and families.

Under the administrative direction of the Deputy Commissioner for Child Protection, Associate Commissioner, and Borough Commissioner, with wide latitude for the exercise of independent action and decision-making, the First Deputy Director has overall responsibility to ensure that the mandated investigation of reports of child abuse and neglect are undertaken within 24 hours of receipt.

The First Deputy Director will be responsible for the following:

  • Ensure the provision of crisis intervention and preventive services to families identified as “at risk”.

  • Oversees the operation of connections and all management compliance systems within the borough.

  • Overall functioning of the borough office when the borough commissioner is not available.

  • Direct a number of child protective services managers and is accountable for the activities of several units of caseworkers providing a broad range of protective, preventive and family services within ACS borough offices.

  • Ensure that each unit within the zone is sufficiently staffed, properly equipped and trained and capable of carrying its responsibilities in accordance with applicable law, rules, regulations and policy.

  • Collaborate and coordinates with inter and intra agencies to facilitate trainings to enhance staff, development.

  • Oversee the implementation of agency policy and operational systems within the borough to insure the effective and efficient delivery of services.

  • Implement and monitors the necessary management controls and is accountable for the evaluation of subordinate supervisors.

  • Take the necessary steps to improve the quality of services and carries out other administrative assignment as required.

  • Assists in resolving procedural and operational problems within the borough.

  • Design and oversees the implementation of creative solutions to case related problems within the borough.

  • Responsible for quick decisions without prior approval of superiors.

  • Perform other related duties.

  • Exemplify leadership skills of effective communication, modeling, coaching, educating and support to foster quality supervision to their subordinates regularly.

Preferred Skills

The preferred candidate should possess the following:

  • A record of proven managerial or supervisory accomplishments in child protection or a closely related human service field

  • Master of Social Work degree or master’s degree in a related discipline; excellent communications skills

  • Ability to deal tactfully and effectively with diverse constituencies at all levels and an extensive understanding of child welfare issues

  • Knowledge of the NY State Connections comprehensive case management system, or other

automated child welfare system

  • Familiarity working with NYC’s diverse communities

  • Experience and ability to step into an existing unit and assume all responsibility quickly

  • Bilingual ability to communicate clearly in Spanish or other languages is considered a plus for this position

ADDITIONAL INFO:

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

The Administration for Children’s Services is an equal opportunity employer committed to providing access to all individuals. If you require a reasonable accommodation to participate in the job application or interview process, please contact Simone Campbell at [email protected] or (212) 676-6955.

TO APPLY:

  • Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID #803284

  • NO PHONE CALLS, FAXES, OR PERSONAL INQUIRES PERMITTED

  • NOTE: ONLY THOSE CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED

DIRECTOR OF FIELD OPERATIONS ( - 95600

Qualifications

  1. A baccalaureate degree from an accredited college and four years of full-time, satisfactory professional social services or related experience in organizations dealing directly with children and/or adolescents; such as (but not limited to) child welfare agencies, Day-Care, educational institutions, mental health groups, pediatrics, juvenile justice. At least eighteen months of the required experience must be in a supervisor, administrative, managerial or executive capacity.

  2. Education and/or experience equivalent to "1" above. However, all candidates must have at least eighteen months of experience in a supervisory, administrative, managerial, or executive capacity. A Master's degree in Social Work may be substituted for one year of the required general experience.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Salary Min: $ 83,718.00

Salary Max: $223,299.00

How this job compares

Set against the 13,532 open Operations jobs on Olive Jobs, counted October 27, 2026.

Pay
  • This posting$153K/yr
  • New York median$105–150K/yr579 salary ranges
  • US median$97–150K/yr5,553 salary ranges

This rate, $153K, is 17% above the New York median midpoint ($130K) — in the middle half of Operations salary ranges in New York.

Openings
Olive Jobs lists 994 open Operations jobs in New York and 13,532 across the US. 2% of them nationwide are listed as remote or flexible.
Hiring the most in New York
Experience
This posting asks for at least 4 years of experience; Operations postings that state a minimum ask for 4 years at the median (7,681 postings).
Education
4,057 of the 13,532 open Operations jobs (30%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on October 27, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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