VP/Director, Software Engineering – Document Management Services

What You’ll Own

Own the end-to-end technology strategy across four core document capabilities:

• Upload, Archival & Retrieval – modernize document intake, image quality, indexing, secure storage, retention, search and retrieval; scale Box as the strategic platform while retiring legacy Mobius and ELF dependencies.

• Dynamic Document Generation – build governed, reusable and business-configurable PDF/form capabilities, including dynamic content, approval workflows, scheduling and change control; progressively retire legacy code.

• Intelligent Document Processing (IDP) – enable automated classification, data extraction, readability/completeness validation, fraud indicators and exception review, including timely feedback in customer and frontline workflows.

• E-Signature & Authoritative Copy – own reliable DocuSign integration, signing templates and rules, and eOriginal vaulting of legally authoritative agreements, with integrity, custody, metadata and auditable transfer controls.

Key Responsibilities

• Define the enterprise document technology strategy, target architecture, platform boundaries and executable roadmap across the complete document lifecycle.

• Lead the Box-based migration, including high-volume upload and retrieval, document-type rationalization, retention and metadata governance, safe cutover from Mobius/ELF and decommissioning of redundant legacy assets.

• Own reliable document intake and rapid cross-platform retrieval for branches, digital origination, servicing and downstream platforms; improve image quality and PDF optimization to reduce rework.

• Modernize dynamic document generation through reusable APIs and governed self-service templates so business and regulatory changes move from months toward weeks, reducing engineering dependency and retiring CLASS forms technology.

• Industrialize IDP at enterprise scale with measurable classification/extraction accuracy, latency, completeness and readability controls, exception workbenches, fraud-review routing and human oversight.

• Ensure e-signature and authoritative-copy vaulting are integrated into origination and servicing journeys, with clear legal custody, tamper evidence, chain of control and complete audit trails.

• Engineer for high availability, throughput, recoverability, observability, secure access, immutable auditability and data integrity across vendors, document events and asynchronous services.

• Establish modern, AI-enabled engineering practices across the full product development lifecycle (PDLC) through agentic frameworks, including AI-assisted discovery, design, coding, test generation, code review, documentation and operations, with human accountability, security controls and measurable gains in speed and quality.

• Partner closely with Originations, Servicing, Product, Operations, Risk and Compliance to simplify manual processes, improve frontline workflows and deliver measurable customer and business outcomes.

• Own vendor strategy and economics across Box, IDP providers, DocuSign, eOriginal and adjacent document technologies; assess integration complexity, service levels, per-document costs and build-versus-buy tradeoffs.

• Grow engineering leaders and teams while ensuring privacy, records retention, access controls, regulatory compliance, data lineage and accountable platform ownership.

• Foster a vibrant, collaborative engineering culture that attracts great talent, encourages creativity and experimentation, celebrates successes, and makes engineering a rewarding and exciting place to work.

• Inspire and develop engineering leaders and teams, cultivating ownership, curiosity, continuous learning, and a passion for innovation while delivering exceptional business outcomes.

What We’re Looking For

• Significant software engineering leadership experience building and operating high-volume enterprise platforms or shared services.

• Deep understanding of document platforms, content lifecycle, enterprise forms, records governance or comparable high-volume, regulated information systems.

• Deep understanding of distributed architectures, APIs, event-driven and asynchronous processing, data integrity, resilience and failure recovery.

• Experience integrating cloud/SaaS document systems with legacy platforms, customer-facing journeys and third-party processing and digital-signature vendors.

• Proven ability to sequence large migrations and technology retirements without disrupting origination or servicing operations.

• Sound judgment on architecture, platform reuse, AI-enabled workflow automation, vendor selection, cost efficiency and control design.

• Ability to connect architecture and engineering execution to operational efficiency, customer experience and measurable business outcomes.

• Strong executive communication, stakeholder management and cross-functional influence.

• Track record of attracting, mentoring and developing high-performing engineering teams and leaders.

Required Qualifications

• 12+ years of progressive software engineering experience, including at least 5 years in senior engineering leadership roles managing multiple teams and engineering leaders.

• Proven experience owning the technology strategy, architecture, delivery, and operational performance of large-scale, business-critical enterprise platforms.

• Demonstrated ability to lead managers and senior technical leaders, build high-performing engineering organizations, and drive talent development, succession planning, and organizational effectiveness.

• Strong track record leading enterprise modernization, including legacy platform retirement, cloud adoption, vendor consolidation, and engineering transformation.

• Experience driving AI-enabled engineering practices across the PDLC, with measurable improvements in productivity, quality, and time to market.

• Strong executive presence, with the ability to influence technology strategy, navigate complex cross-functional dependencies, and communicate effectively with senior business and technology leadership.

• Demonstrated ownership of engineering budgets, vendor relationships, operational resilience, regulatory compliance, and delivery commitments.

Preferred Qualifications

• Deep experience with enterprise content management, document management, financial services or other highly regulated, high-volume information platforms.

• Experience with Box or comparable ECM platforms, Mobius/legacy repository migrations, dynamic PDF generation, OCR/IDP, DocuSign and eOriginal or analogous e-vaulting technologies.

• Experience designing cloud-native, highly available services with APIs, asynchronous pipelines, monitoring, security controls, disaster recovery and automated deployments.

• Experience simplifying large document estates and legacy forms engines while preserving accessibility, metadata, retention, auditability and data integrity.

• Experience assessing IDP classification/extraction quality, near-real-time feedback, fraud indicators, exception review, model governance and vendor latency/cost tradeoffs.

• Track record of developing engineering leaders and scaling AI-assisted development practices with appropriate review, testing, governance and measurable delivery outcomes.

• Demonstrated success partnering across Product, Operations, Architecture, Security, Compliance, Risk and external technology providers.

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances

• Up to 4% matching 401(k)

• Employee Stock Purchase Plan (10% share discount)

• Tuition reimbursement

• Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date)

• Paid sick leave as determined by state or local ordinance, prorated based on start date

• Paid holidays (7 days per year, based on start date)

• Paid volunteer time (3 days per year, prorated based on start date)

Target base salary range is $185,000-$210,000, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive compensation program that is based on individual and company performance.

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.