Office Coordinator/Service Writer

Full job description {#full-job-description dir="ltr"} Billy Craig Service Center is looking for a motivated and mature individual to join our team as an Office Coordinator/Service Writer. Applicant must demonstrate excellent work ethic through provable work experience and references available. Ideal candidate is self-motivated, team-oriented, professional, trustworthy, kind/considerate of others, and has uncompromising integrity. +++Bilingual is a strong plus.+++ Service Writer / Parts Coordinator Duties: - Greets customers with professionalism and kindness. - Checks in each vehicle noting customer concerns and vehicle symptoms. - Prepares estimates and discusses recommended repairs with customer. - Keeps customers updated on repair progress. - Coordinates vehicle repair with technicians - Orders the correct parts, tracks parts deliveries, and helps keep jobs moving on schedule. - Coordinates vehicles through process, from check-in to pick-up. - Assists customers with check-out process including discussing any recommended follow up repairs and accepting payments (cash, check, debit/credit). - Works well with entire team. - Other duties as assigned. Suitable qualifications include: - Foundational qualifications: Basic knowledge of computers, including use of calculator, email, internet, and data input. - Customer service experience, preferably in an auto repair shop or parts department (but not required) - Ability to write clear repair orders and explain estimates to customers - Experience identifying, ordering, and tracking automotive parts a plus. - Strong communication, organization, and computer skills - Ability to manage several repair jobs and follow up with customers and vendors - If no direct experience as noted above, then ideal candidate will demonstrate willingness and ability to learn, possess exceptional organizational skills, prove to be detail-oriented, and conduct themselves with kindness and responsibility. Business Hours Monday - Friday 7:30AM - 5:30PM Off on weekends and major holidays! How to Apply Interested candidates will submit their application through Indeed OR by requesting the company email address through text message at 903-573-5022 (Text Messages monitored during business hours). Pay: $35,000.00 - $45,000.00 per year Benefits: - Employee discount - Paid time off People with a criminal record are encouraged to apply Work Location: In person