
Hospitality Internship Program
BARABOO, WIFull-time / Temporary$18/hrSeen todaySeen in employer's feed today
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Job overview
The Summer Hospitality Internship is a 10-week, fully on-site program at Great Wolf Lodge. Interns are assigned to a department such as Guest Services, Housekeeping, Retail, Attractions, Entertainment, or Food & Beverage, and gain hands-on experience through daily operations, mentorship, job shadows, learning activities, and a group project. The role serves families and includes flexible scheduling based on business needs.
Skills & qualifications
Skills
Full job description
JOB REQUIREMENTS: 1400 Great Wolf Dr, Baraboo WI 53913, United States Posting Close Date: Job Title: Summer Hospitality Internship Employment Type: Full-Time Compensation:$18 Location: Wisconsin Dells Interns will be selected for a position in either Guest Services, Housekeeping, Retail, Attractions, Entertainment, or Food & Beverage during the interview process and are expected to perform the full responsibilities of that role as outlined in the department's job description. Work Environment This hospitality-based role is fully on-site in a fast-paced, high-throughput environment supporting in-person guest and team interactions Schedule This role requires scheduling flexibility, including evenings, weekends, holidays, and opening and closing shifts based on business needs. The Impact You'll Make: As a Summer Hospitality Intern at Great Wolf Lodge, this 10-week program will accelerate your career readiness by immersing you in the day-to-day operations of a leading hospitality and entertainment brand, while offering hands-on experience, real mentorship, and a direct pathway to full-time opportunities you won't find in a classroom. You will deliver exceptional service to families by bringing our values to life: We Are One Pack - Support your team and create a welcoming environment We Improve Everyday - Stay curious and look for ways to make each shift better We Get It Done with Care - Take pride in your work and follow through Key Responsibilities: Enhance Guest Experience Greet and engage guests while maintaining professional presentation Respond promptly to guest inquiries and escalate issues to leadership Enhances the guest experience through providing exceptional customer service Safety Follow all safety guidelines, company procedures, and asset protection protocols Participate in required safety and emergency training Report any incidents or hazards to leadership Maintain organized, clean work areas that comply with health and safety standards Operations Perform all duties and responsibilities outlined in the department-specific job description for your assigned area (Guest Services, Housekeeping, Retail, Attractions, Entertainment, or Food & Beverage) Regular, dependable attendance and punctuality Program Responsibilities Engage in cross-departmental job shadows to build working knowledge of operations outside your assigned area Collaborate with your intern cohort to develop, execute, and present a group project to lodge leadership by program end Complete required on-the-job, self-paced, and classroom learning for your assigned department throughout the duration of the program Actively participate in networking events and engagement opportunities with program participants at your lodge and across the company Take ownership of your professional development by applying learnings in resort operations, leadership, and business acumen to your daily work Required... For full info follow application link. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/60F82AC6C61049D0
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